UNFYD DESK

Name: UNFYD DESK
Author: SmartConnect Technologies Pvt. Ltd.

LiveSmartConnect Technologies Pvt. Ltd.4 apps · 26 installsCommunicationFreecom.unfyd.desk

Contact center in your pocket — calls, messaging & customer interactions.

Alert me ★ Watch Open in Play ↗

Total installs: 3
Installs / day: 0
Rating: —★
Released: —
Last update: 5 Oct 2026
Countries: 1/30

Installs per day

gain of the exact counter

All

Daily tracking since 10 Oct 2026 · history grows every day

Install history

exact counter from Google Play

All

Daily tracking since 10 Oct 2026 · history grows every day

Change timeline

1 changesFull history

14 Oct 2026 before
Content rating
EveryoneRated for 12+

Country availability

Live 1Listed, not installable 29Not listed 0

United Arab Emirates

Argentina

Australia

Bangladesh

Brazil

Canada

Colombia

Germany

Egypt

Spain

France

United Kingdom

Indonesia

India

Italy

Japan

Kenya

South Korea

Mexico

Nigeria

Philippines

Pakistan

Poland

Russia

Saudi Arabia

Thailand

Türkiye

United States

Vietnam

South Africa

Show all 30 countries ▾Show top 5 only ▴

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

Shares data with third parties Location, Personal info and 4 others
Collects data Location, Personal info and 4 others
Data is encrypted in transit
No way to ask for data deletion

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

12 in 6 groups

6 Sensitive2 Notable4 Routine

What this app can do with your phone

Know roughly where you are, using mobile towers and Wi-Fi networks
Use your camera to take photos and record videos
Record sound using your phone's microphone
Read photos, videos, and other files saved in your phone's shared storage
Show its own windows or bubbles on top of other apps you are using

LocationSensitive1

Access to where your device is, using GPS or network signals

Know roughly where you are, using mobile towers and Wi-Fi networksapproximate location (network-based) · ACCESS_COARSE_LOCATION

Photos/Media/FilesSensitive1

Access to photos, videos, music and other files stored on your device

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE

StorageSensitive1

Access to files, photos and media saved on your phone's storage

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE

CameraSensitive1

Access to your camera to take photos and record video

Use your camera to take photos and record videostake pictures and videos · CAMERA

MicrophoneSensitive1

Access to your phone's microphone to record sound

Record sound using your phone's microphonerecord audio · RECORD_AUDIO

OtherSensitive7

Access to miscellaneous device features that don't fit other categories

Show its own windows or bubbles on top of other apps you are usingdraw over other apps · SYSTEM_ALERT_WINDOW
Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET
Make your phone vibratecontrol vibration · VIBRATE
Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE

Read more · all 12 permissions Show less

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Download

Full description

UNFYD.DESK brings your contact center to your mobile. Built on Genesys Cloud, it lets agents handle voice calls, web messaging and customer interactions from anywhere — with the same presence, queues and station controls as the desktop experience. MAKE AND TAKE CALLS • Full dialpad with outbound calling through your assigned station • Answer, hold, mute, transfer and consult — complete in-call controls • Wrap-up codes and call notes captured right from the call screen • Scheduled callbacks so no customer follow-up is missed • Voicemail access with playback MESSAGING & DIGITAL CHANNELS • Web messaging and SMS conversations in a unified inbox • Real-time typing indicators and message history • Attachments, captions and rich media support • Email interactions alongside your other channels STAY IN CONTROL • Live agent presence with status timer — Available, Busy, On Queue and more • Interaction history with smart titles and call outcomes at a glance • External contacts directory with full customer details • Station selection and queue management on the go KNOW YOUR NUMBERS • Personal scorecards and weekly performance trends • Rankings and personal bests across your team • Logged-in time and activity insights SECURE BY DESIGN • Sign-in through your organisation's Genesys Cloud account • Biometric app lock support • No customer data stored outside your contact-center platform

Similar apps

closest title first, then most installs per day

More similar apps