Retail Academy 2.0

The Retail Academy 2.0 App is the key to unlocking the next level of service excellence in your travel retail stores. Created specifically for this unique market, this app gives you all the tools to track and enhance your team’s performance, thereby boosting both shopper experience and spend. Featuring everything you need, from consumer data and insights, to performance trackers, guide videos and teaching tools, this app will enhance the in-store experience for both your shoppers and your team. Created by the travel retail specialists at 2.0 & Partners, this app is designed to help you improve the performance of every member of your team, tailored and targeted to make a real difference to their performance. Delving down into the specific needs of each shopper demographic, and with insights and lessons crafted specifically for the travel retail sector, the 2.0 & Partners Retail Academy is a bespoke service to help improve performance across your store. With three-tier staff certification, it is the gold standard in delivering travel retail in the perfect way for the modern travelling shopper. All of your personalised insights, feedback and data are accessed through this dedicated app, which allows you to pinpoint key areas of improvement and deliver the very best – both for your team and your customers.