Trust Customer

Trusterra Customer App is user-friendly platform made especially for India’s fast-growing electric two-wheeler market. Whether you're an individual planning to switch to an electric scooter or bike, or a certified dealer looking to manage listings and track leads, this app brings everything you need under one digital roof. From browsing trusted EV models to booking test rides, tracking deliveries, uploading KYC documents, and even scheduling after-sale services — everything can be done smoothly, securely, and in real-time through this app. With role-based access for customers and verified dealers, Trusterra ensures trust, transparency, and efficiency across the entire EV journey. Features for EV Buyers 1. Explore a Wide Range of Electric Scooters & Bikes Browse a curated list of verified electric two-wheeler models from leading EV brands. Each listing comes with complete details like vehicle range, battery capacity, top speed, charging time, type of motor, and price. You can easily compare models to choose what fits your daily needs and budget. 2. Discover Nearby Certified Dealers Based on your GPS location or preferred city, you can find nearby Trusterra-authorized EV dealers. The app shows their address, distance from you, contact information, and working hours — helping you connect easily for bookings or test rides. 3. Book Test Rides & Dealer Appointments Want to try before you buy? Schedule test drives at your nearest showroom with just a few taps. You can also book in-person appointments with the dealer for queries, paperwork, or delivery-related discussions. 4. Raise Enquiries or Confirm Bookings If you’re interested in a model, you can directly contact the seller, ask questions, and show interest through the app. Once you’re ready, you can proceed with instant bookings, all without leaving the platform. 5. Track Orders & Delivery Progress Once booked, stay updated with every step — from booking confirmation and document verification to payment status and final delivery. You'll also receive push notifications for real-time updates. Features for EV Sellers (Authorized Dealers) 1. Add New Listings with Full Vehicle Details As a verified Trusterra dealer, you can add multiple scooter and bike models to your listing with all required specs: colour variants, features, pricing, warranty, etc. This helps buyers see exactly what’s available at your dealership. 2. Manage Customer Leads & Inquiries Dealers can view all customer inquiries, test ride requests, and booking interests in one dashboard. You can reply to queries, schedule test rides, and manage communication easily to convert leads into sales. 3. Handle After-Sale Service Requests Stay connected with your customers even after the sale. Receive service requests, assign technicians, track complaints, and update repair status from within the app. 4. Inventory Dashboard for Easy Stock Monitoring Get a real-time view of available inventory, sold vehicles, and upcoming deliveries. Mark vehicles as delivered, returned, or in transit. This makes showroom operations smoother and more transparent. 5. KYC & Documentation Upload Securely collect and manage customer KYC documents such as Aadhaar, PAN, or driving license. Upload delivery receipts, invoices, and other proofs for each sale, ensuring compliance and record-keeping. Secure Access for Buyers and Sellers • Customers can sign up using their mobile number and OTP • Dealers must log in with authorized Trusterra dealer credentials • All user data is encrypted and privacy protected Stay Informed with Smart Notifications The app sends timely alerts and updates, such as: • Booking confirmations and delivery status • Service reminders and warranty alerts • Promotional offers, seasonal discounts, and EV news Permissions Required To function properly, the app may request access to: • Location – To find nearby dealers and book test rides • Camera & Storage – To upload documents and profile details