Thundernet

The Thundernet mobile app allows you to manage your internet service directly and easily from your phone. As a customer or subscriber, you can handle everything related to your account, payments, and technical support here, without needing to visit an office. With the app, you can: Billing and payments • Check your account statement, current balance, and billing cycle dates. • View your invoice history and download invoices in PDF format. • Report bank transfers or deposits for your monthly payments to speed up reconciliation. Your account and plan • Review details of your current plan and subscribed speed. • Update your contact information and preferences. • View your usage history and run connection speed tests. Support and service • Open technical support tickets if you experience service issues or slow speeds. • Attach photos or proof of payment for the technical team to review your case. • Chat with our support staff to resolve questions or browsing issues. • Check the status of scheduled home service visits and see when the technician is on the way. Alerts and notifications • Receive notifications when a new invoice is issued or is due soon. • Stay informed about scheduled maintenance in your area or service updates. Requirements: This app is for Thundernet residential and business customers. To log in, use the email address and password associated with your service contract. If you do not yet have a user account, you can create one directly from the home screen using your subscription details.