Teamwork Desk

Name: Teamwork Desk
Rating: 2.67 (74 reviews)
Author: Teamwork.com

LiveTeamwork.com3 apps · 183.6K installsBusinessFreecom.teamwork.mobile.desk

Manage your helpdesk & support your customers when you’re on the go.

Alert me ★ Watch Open in Play ↗

Total installs: 17,213
Installs / day: 0
Rating: 2.7★
Released: 29 Feb 2016
Last update: 30 Mar 2026
Countries: —

Install history

exact counter from Google Play

30dAll

Installs per day · last 90 days

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

Shares data with third parties Personal info, Photos and videos and 5 others
Collects data Personal info, Messages and 6 others
Data is encrypted in transit
You can ask for your data to be deleted

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

14 in 5 groups

8 Sensitive2 Notable4 Routine

What this app can do with your phone

See the list of accounts on your phone, like Google or email accounts
Read photos, videos, and other files saved in your phone's shared storage
Add, change or delete photos, videos and other files in your phone's storage
Add or remove accounts on your device and delete their saved passwords
Get sign-in tokens for accounts saved on your phone to use online services

IdentitySensitive2

Access to accounts on the device and your personal profile card

See the list of accounts on your phone, like Google or email accountsfind accounts on the device · GET_ACCOUNTS
Add or remove accounts on your device and delete their saved passwordsadd or remove accounts · MANAGE_ACCOUNTS

ContactsSensitive1

Access to the contacts saved on your phone

See the list of accounts on your phone, like Google or email accountsfind accounts on the device · GET_ACCOUNTS

Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

StorageSensitive2

Access to files, photos and media saved on your phone's storage

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

OtherSensitive7

Access to miscellaneous device features that don't fit other categories

Get sign-in tokens for accounts saved on your phone to use online servicesuse accounts on the device · USE_CREDENTIALS
Create its own accounts on your device and read or set their passwordscreate accounts and set passwords · AUTHENTICATE_ACCOUNTS
Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET
Make your phone vibratecontrol vibration · VIBRATE
Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Read more · all 14 permissions Show less

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Download

Full description

Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered. Key Features: • Manage your help desk on the go with full dashboard access • Create new tickets and reply to existing tickets while you’re away from your desk • Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more • Add private notes to tickets to collaborate with your team • Review and sign-off on replies from agents enrolled in training • Generate time logs on all replies • Search tickets • Manage agents, customers and company profiles • Create tasks directly in your linked Teamwork Projects installation Questions? Click on the App Support link below and we'll be more than happy to help! Love the app? Leave a quick review below!

What's new

We've squashed some pesky bugs to improve your experience! Update now for a smoother and more reliable app performance. Thank you for your continued support!

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