Supportech AI Live

Supportech AI is the companion app for stores monitored by Supportech's 24/7 remote CCTV monitoring service. When our operators see something at your store — a shoplifting attempt, a delivery, a cash-register event, an employee arriving or leaving, a shop opening late — they file a report, and it reaches your phone within seconds with the image or short video clip from your own cameras. WHAT YOU GET • Instant notifications for every report at your stores • The picture or clip that prompted the report, so you can judge it yourself • One feed for all your stores, with a tab per store • Reply to the operator in one tap — they see your message on their screen immediately • Reports marked as seen, so our team knows you have it FOR OWNERS • Add a manager and choose which of your stores they see • Add a partner for a store you co-own • Reset passwords, disable or remove team logins yourself FOR SUPPORTECH CAPTAINS • Review, forward and withdraw operator reports from the same app HOW TO GET ACCESS Supportech AI is for Supportech monitoring customers. Your login is issued by Supportech when your store's monitoring service starts, or by your store owner. If you would like monitoring for your store, visit supportechinc.com. Privacy: supportechinc.com/supportech-ai/privacy Support: supportechinc.com/supportech-ai/support