SoftCarat Live

SoftCarat – Jewellery Business Management App SoftCarat is an all-in-one business app built for jewellers to manage their entire store — products, customers, orders, payments, and operations — from a single, powerful dashboard. Whether you run a single showroom or multiple stores, SoftCarat replaces registers, spreadsheets, and scattered tools with one clean, real-time system designed specifically for jewellery businesses. WHAT YOU CAN DO PRODUCT & INVENTORY MANAGEMENT • Add gold, silver, diamond, and custom jewellery with full specifications • Organize products using categories and subcategories • Track stock, pricing, weight, purity, and making charges • Update live metal rates with automatic pricing impact ORDERS, CUSTOM ORDERS & REPAIRS • Manage all orders in one unified dashboard • Create custom jewellery orders with detailed specifications • Assign karigars (artisans) and track progress • Handle repair orders with full lifecycle tracking • Keep customers updated with order status CUSTOMER MANAGEMENT (CRM) • Maintain a complete customer database • View purchase history, carts, and wishlists • Store KYC and contact details securely DIGITAL GOLD & SILVER SCHEMES (DIGI) • Run monthly and flexible savings schemes • Track installments, payments, and balances • Manage redemption and fulfillment • Offer custom plans and festive schemes PAYMENTS & TRANSACTIONS • Accept online payments via Razorpay • Track transactions, refunds, and settlements • Connect your bank account for direct payouts EMPLOYEES & ROLES • Add staff with role-based permissions • Control access to inventory, orders, and customer data MARKETING TOOLS • Run promotions inside your customer app • Create and manage coupons and offers SERVICES & UTILITIES • Jewellery calculator (rate × weight × wastage × making + GST) • Live metal rate management • Karigar (artisan) tracking and assignments BUSINESS SETTINGS • Manage business profile and branding • Configure bank and payout details • Customize system preferences WHY JEWELLERS CHOOSE SOFTCARAT • Built specifically for jewellery businesses • Works with your own branded customer app • Real-time sync across devices • Secure handling of payments and data • Continuous updates based on jeweller feedback SoftCarat is part of a complete ecosystem that also provides your customers with their own branded shopping app — helping you sell, manage, and grow from one connected platform. IMPORTANT NOTE This app is designed for jewellery business owners and authorized staff. An active SoftCarat business account is required to use the app. SUPPORT Email: [email protected] Website: https://softcarat.com Privacy Policy: https://softcarat.com/privacy-policy