SBIG Claim Sampark

This app enables authorized claim users to place service and transaction‑related calls to customers using approved 1600‑series virtual numbers, ensuring full compliance with TRAI guidelines. Designed for regulated business environments, the app ensures every customer interaction is secure, traceable, and aligned with organizational communication standards. Key Features: • TRAI‑Compliant Outbound Calling All outgoing calls are routed through authorized 1600‑series numbers, ensuring regulatory conformity and a consistent caller identity. • Automatic Call Recording Every call made through the app is securely recorded for quality monitoring, training enhancement, and internal audit requirements, helping improve service delivery and compliance oversight. • Secure Access for Authorized Users Only Role‑based authentication ensures that only designated claim personnel can initiate customer calls.