Riley Pets Live

The home for your pet's health. Made by pet owners, for pet owners. Your pet's health, finally in one place. Being a pet owner shouldn't mean searching through old emails for vet invoices, trying to remember which medication your pet is taking, juggling insurance paperwork or wondering what to do when something doesn't feel right. Yet that's exactly how pet healthcare works today. That's why we built Riley. The home for your pet's health. Everything your pet needs. One trusted place. Less paperwork. Less stress. More time with your pet. Whether you're welcoming a new puppy, caring for a senior cat, managing a long-term condition or simply wanting to stay organised, Riley brings every part of your pet's healthcare together, so you can spend less time managing paperwork and more time caring for your pet. Never Lose Another Medical Record Your pet's complete health history, all in one place. Keep consultations, vaccinations, medications, weight, behaviour, microchip details, prescriptions, lab results and more organised in one secure timeline. Your pet's health travels with you, across every vet, every clinic and every move. Because your pet's health should never be scattered. Claim in 60 Seconds Insurance claims shouldn't take hours. Simply photograph your vet invoice and Riley extracts the information, prepares your claim and helps you submit it in under 60 seconds. Less paperwork. Less stress. More time with your pet. Fight Back Against Rejected Claims Insurance claims don't always go to plan. When they're rejected, Riley helps you draft personalised appeal letters using your policy wording and your pet's medical history—so you can challenge decisions with confidence. Ask Riley, Anytime Questions don't just happen during opening hours. Whether it's 2am and something doesn't feel right, or an emergency vet asks what medication your pet is taking, Riley is there to help. Ask questions about symptoms, medications, treatment plans or your pet's health history, personalised using your pet's medical records and documents already stored in Riley. Understand Your Vet Medical jargon shouldn't stop you making informed decisions. Riley translates vet reports, diagnoses and treatment plans into plain English—so you understand exactly what's happening and why. Know what you're paying for. Know what comes next. Feel more confident every visit. Get Peace of Mind Sometimes you just want reassurance. Request an independent veterinary second opinion within 24 hours when you want another expert review of a diagnosis or treatment plan. Helping you make confident decisions for the pet you love. Every Vet Email. Automatically Organised Forward any vet email to Riley and we'll organise it automatically. Lab results. Prescriptions. Follow-up appointments. Invoices. Treatment plans. Everything stays attached to your pet's profile, exactly where you'll need it next time. The Home for Your Pet's Health Pet healthcare shouldn't be spread across emails, paperwork, insurance portals and reminders. With Riley, everything comes together in one place. - Complete medical history - Insurance claims in 60 seconds - Appeals for rejected claims - Personalised guidance - Vet terminology translated into plain English - Independent second opinions - Automatic organisation of every vet email Everything your pet needs. One trusted place. Because every pet deserves better healthcare. And every pet owner deserves better support. Made by pet owners, for pet owners.