Realtime Partners

Realtime Partners is the official mobile app for authorised channel partners of Realtime Biometrics. It gives every partner a single place to manage their business with us — from onboarding and verification through to day-to-day sales, licensing and support. WHAT YOU CAN DO Secure OTP login Sign in with your registered mobile number and a one-time password. No passwords to remember, and no shared credentials. Partner onboarding and KYC Register as a new partner, submit your KYC documents from your phone, and track your verification status in real time — in review, approved, or action needed. Partner dashboard See your key numbers at a glance: active licenses, open enquiries, recent activity and current offers, all on one home screen. License management Browse the licenses linked to your partner account, check their validity and status, and keep track of what needs renewal. Enquiries Raise a new enquiry from the app, add the details once, and follow it through to resolution. Every enquiry keeps its full history so nothing gets lost in email threads. GEM codes Look up and manage the GEM codes associated with your account, ready to use when you need them. Product catalogue Browse the current Realtime Biometrics product range with the details you need while you are with a customer. Sales dashboard Partners with sales access get a dedicated view of their performance and pipeline. Notifications Get notified about approvals, enquiry updates, license changes and new announcements from the Realtime Biometrics team. WHO IS THIS APP FOR Realtime Partners is intended for registered Realtime Biometrics channel partners, distributors and their sales teams. Access requires an approved partner account — if you are not yet a partner, you can request registration from within the app and our team will review your application. ABOUT REALTIME BIOMETRICS Realtime Biometrics builds biometric attendance, access control and time management solutions. This app is the partner-facing companion to that ecosystem. Need help? Contact your Realtime Biometrics account manager or reach out through the support option in the app.