RA Delivery Merchant

RA Delivery Merchant is the restaurant operations app for managing delivery orders, menus, availability, couriers and support from one fast merchant dashboard. Built for restaurants, cafés, fast food kitchens, grocery partners, local shops and delivery operators, RA Delivery Merchant helps staff keep every order moving from acceptance to pickup. Key features: Live order dashboard View active delivery orders, pending orders, preparation status, payment method, order total, customer notes and courier status in one clear screen. New order acceptance Receive incoming orders with a clear countdown, accept or reject orders quickly, adjust preparation time and keep kitchen operations under control during busy periods. Order details Open each order to see products, quantities, modifiers, special instructions, discounts, totals, payment type, delivery status and courier information. Preparation workflow Move orders through real operational stages: accepted, preparing, ready for pickup, picked up and completed. Keep the customer, courier and admin system updated as the order progresses. Courier coordination See when a courier is searching, assigned, arriving, arrived, picked up or delivering. Improve handoff timing and reduce missed pickups. Menu management Manage restaurant menus, categories and products. Search items, review product lists and control what customers can order. Product availability Update item status instantly: Available Out of stock today Unavailable indefinitely Hidden Availability changes are reflected in the customer ordering experience, helping prevent unavailable item issues and cancelled orders. Store availability Control whether a restaurant or branch is online, busy, paused, offline or temporarily unavailable. Stop new orders when the kitchen is overloaded, closed or unable to serve. Order history Review completed orders for the last 3 months with daily order totals, sales totals, order status and customer/order references. Support center Create and manage order-related support issues, refund requests, unavailable item reports, customer contact problems and technical/device issues. Settings and operations Access merchant profile, language, notification, sound, printer, permission and order preference settings from one place. Printer-ready workflow Use print actions for kitchen tickets and order receipts where printer integration is available. If printing is not configured, the app shows a clear printer status instead of pretending a ticket was printed. Delivery operations Coordinate restaurant staff, kitchen preparation, pickup timing, courier handoff, customer delivery status and order support from a single operational app. Built for high-speed restaurant work RA Delivery Merchant is made for busy teams that need fast actions, clear order states and reliable order control during lunch rushes, dinner peaks and high-volume delivery periods. Designed for restaurant staff RA Delivery Merchant is built for speed and clarity: Large touch targets Clear order statuses Fast actions Simple navigation Romanian and English interface Mobile and tablet-friendly layout Real-time operational updates Useful for: Restaurants Cafés Fast food shops Cloud kitchens Grocery partners Local stores Delivery marketplace partners Kitchen and front-desk staff RA Delivery Merchant helps businesses manage online food delivery, local delivery orders, restaurant operations, menu availability, courier pickup coordination, support requests and order history in one dedicated merchant app. Use RA Delivery Merchant to reduce missed orders, prevent unavailable product issues, improve pickup coordination, organize support cases and keep restaurant delivery operations clear from order received to order completed. The app is part of the RA Delivery platform and is intended for approved restaurant and merchant partners.