App Intel

FWD eServices

LiveFWD Life Insurance Company (Bermuda) Limited3 apps · 203.2K installsFinanceFreecom.pccws.ing.eclaim

The eServices app provides comprehensive insurance services and product info.

Alert me★ WatchOpen in Play ↗
Total installs
139,545
exact · Play shows 100,000+
Installs / day
0
7-day avg · last day 0
Rating
3.7★
2.2K ratings · 4 reviews
Released
13 Aug 2013
13.2y ago
Last update
14 Sept 2026
v3.8.9 · 29d ago
Countries
—
not checked yet

Install history

exact counter from Google Play
136.3K152.2K168.2K184.1K200K11 Oct12 Oct13 Oct
136.3K152.2K168.2K184.1K200K11 Oct12 Oct13 Oct

Installs per day · last 90 days

00.30.50.8112 Oct13 Oct13 Oct

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

estimate · charts of 13 Oct

Most downloads likely come from 🇭🇰 Hong Kong SAR China (~100%).

  1. Hong Kong SAR China100%#61 Top free · Finance

Estimated from top-chart positions weighted by each country’s Google Play market size. Countries where the app is not in a chart are not shown, so small markets may be missing.

Top chart positions

as of 13 Oct
ChartCountryRankChange
Trending · Finance HK · 11 Oct#22—
Top free · Finance HK#61▼ 2

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • Collects data App activity and Device or other IDs
  • Data is encrypted in transit
  • You can ask for your data to be deleted

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

18 in 8 groups
8 Sensitive5 Notable5 Routine

What this app can do with your phone

  • Know roughly where you are, using mobile towers and Wi-Fi networks
  • Know your exact location using GPS, Wi-Fi and mobile networks
  • Use your camera to take photos and record videos
  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
  • Change device settings like screen brightness, ringtone or screen timeout
LocationSensitive2

Access to where your device is, using GPS or network signals

  • Know roughly where you are, using mobile towers and Wi-Fi networksapproximate location (network-based) · ACCESS_COARSE_LOCATION
  • Know your exact location using GPS, Wi-Fi and mobile networksprecise location (GPS and network-based) · ACCESS_FINE_LOCATION
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
CameraSensitive1

Access to your camera to take photos and record video

  • Use your camera to take photos and record videostake pictures and videos · CAMERA
PhoneNotable1

Access to phone calls, call history, and voicemail

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Device ID & call informationNotable1

Access to your phone's identifiers, mobile network details, and call status

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

  • See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE
OtherSensitive8

Access to miscellaneous device features that don't fit other categories

  • Change device settings like screen brightness, ringtone or screen timeoutmodify system settings · WRITE_SETTINGS
  • Temporarily turn off your screen lock, for example to show an incoming calldisable your screen lock · DISABLE_KEYGUARD
  • Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Make your phone vibratecontrol vibration · VIBRATE
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
Welcome to FWD eServices! An all-in-one app for a new kind of insurance. We have incorporated a refined one-stop insurance management experience that put you in control. Managing your insurance is now at your fingertips, saving you precious time to celebrate living. Key features include: Claims instant approval and payout For specific claim types and amount, you can get instant approval and payout in seconds via Fast Payment System (FPS), QR code at dedicated 7-Eleven stores, or direct debit to your bank account of choice. Streamlined user-interface Enable you to browse recent claims and notifications at one glance. Manage your policies with ease From checking your policy details and claim records, to updating your policy information and track any ‘in flight’ transactions – one app is all you need. And so much more… Have fun with FWD Insurance We strive to engage you in ways that are fun, interactive and fresh to empower you to take control for both you and your family. And we will keep on elevating our eServices all the time - look out for new features soon! Download now and experience how insurance had never been easier! This application is owned by FWD Financial Limited (licensed no. FA2568), a licensed insurance agent of FWD Life Insurance Company (Bermuda) Limited and Bolttech Insurance (Hong Kong) Company Limited. FWD Financial Limited is licensed by the Insurance Authority of Hong Kong to carry on General and Long-Term Business (including Linked Long-Term Business) in Hong Kong.

What's new

Thank you for using FWD eServices! We heard our customer's feedback and bring updates to the app for your better experience with FWD.

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