Ondine — Hospitality Assistant

Ondine is the assistant for establishments that value their reputation: hotels, guesthouses, residences, spas, thalassotherapy centers, restaurants, cruises, and businesses. She responds to your clients at any time, in their language, on your site — and your team retains control over every response. AN ASSISTANT, NOT A CHATBOT Ondine only responds based on your establishment's profile and documents. She never invents a price, schedule, or availability, and does not confirm anything on your behalf. WHAT SHE DOES • She responds: at any time, in the language of the inquirer. Your schedules, your rooms, your spa, your restaurant, your conditions: everything comes from your profile. • She records: every request for a treatment, table, transfer, or room is entered into a log. Your team confirms or declines with a gesture. Nothing is reserved without you. • She forwards: what she does not know, she states and escalates to your team. You respond once: she remembers it for next time. NOT JUST HOSPITALITY Wherever clients ask the same questions at any time and in any language — a business, a group, a network of establishments — Ondine responds based on your own information and forwards the rest to your team. YOU RETAIN CONTROL, AT EVERY MOMENT By default, Ondine prepares her response and submits it to you: you send it with a click. When you trust her, you lift this setting and she responds alone. You speak to her simply: "Ondine, note that the pool closes on Tuesday morning" — it's recorded. THE MANAGEMENT SPACE This application is the space for your establishment: the request log, responses to validate, your profile, your documents, and your settings. THE PLANS Starting at €290 per month, setup €490 one-time. Groups, networks, and cruises: on request. TRY HER A demonstration on a sample establishment awaits you at ondine-luxe.com.