Airwire

Airwire Broadband is the subscriber app for customers of Airwire, the broadband service from NorthEast Dataa Network Private Limited, Bengaluru. PLEASE NOTE: this app is for existing Airwire Broadband subscribers only. There is no sign-up inside the app. Your account is created by Airwire when your connection is installed, and you sign in with the credentials provided by your operator. If you are not yet an Airwire subscriber, please contact us before installing. WHAT YOU CAN DO See your connection at a glance Check whether your connection is currently active, which plan you are on, and what you currently owe — without calling the office to ask. View and track your bills Browse your invoices with their status — pending, overdue or cancelled — and open any bill to see the balance due, the date it was issued and the GST details recorded on it. Review the details we hold on your account Your name, email address, phone and alternate number, and the installation address of your connection — all in one place, so you can confirm they are correct. Request a change to your details If something is out of date, submit the correction from the app. Requests are reviewed by Airwire before they take effect, so your records and ours stay in step rather than drifting apart. Raise a support request and follow it Report a problem with your connection, say what kind of issue it is, and track the requests you have open — without waiting on hold. ABOUT LOCATION The app asks for your device's precise location for one purpose only: when you choose to update the installation address on your account, so the service point can be recorded accurately for future engineer visits. Location is read only at that moment, only while the app is open, and never in the background. It is not used for advertising, tracking or analytics. If you never update your installation address, the app never reads your location. PRIVACY The app contains no advertising, no analytics SDKs and no third-party tracking. Your information is sent only to Airwire's own systems and is not shared with, sold to, or transmitted to any third party. All data is encrypted in transit. Full policy: https://erp.airwirebb.com/privacy SUPPORT [email protected] NorthEast Dataa Network Private Limited, Bengaluru https://airwirebb.com