App Intel

ICC Manager

Livetwoday Finland3 apps · 59.9K installsCommunicationFreecom.mobileclientv2

Mobile app for customer service

Alert me★ WatchOpen in Play ↗
Total installs
77
exact · Play shows 50+
Installs / day
0
since last crawl
Rating
—★
— ratings · — reviews
Released
—
—
Last update
18 Dec 2023
v2.0.42 · 2.8y ago
Countries
0/1
live · checked 2d ago

Install history

exact counter from Google Play
75.281.487.693.810011 Oct12 Oct12 Oct
75.281.487.693.810011 Oct12 Oct12 Oct

Installs per day · last 90 days

Not enough history yet — check back tomorrow

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Live 0Listed, not installable 1Not listed 0
United States

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • No data collected
  • Data is encrypted in transit
  • You can ask for your data to be deleted

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

10 in 5 groups
2 Sensitive6 Notable2 Routine

What this app can do with your phone

  • Record sound using your phone's microphone
  • See every contact saved on your phone, including names, numbers and emails
ContactsSensitive1

Access to the contacts saved on your phone

  • See every contact saved on your phone, including names, numbers and emailsread your contacts · READ_CONTACTS
MicrophoneSensitive1

Access to your phone's microphone to record sound

  • Record sound using your phone's microphonerecord audio · RECORD_AUDIO
PhoneNotable2

Access to phone calls, call history, and voicemail

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
  • Make and receive internet phone callsmake/receive SIP calls · USE_SIP
Device ID & call informationNotable1

Access to your phone's identifiers, mobile network details, and call status

  • See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE
OtherNotable5

Access to miscellaneous device features that don't fit other categories

  • See Bluetooth settings and connect to paired devices like headphones, speakers or watchespair with Bluetooth devices · BLUETOOTH
  • Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
ICC Manager app is part of the CC Suite platform allowing your customer service to work where ever they are. CC Suite is a high availability and feature rich contact center and customer case management platform, that goes far beyond standard solutions due to its embedded machine learning and customer feedback functionalities. It excels in all customer service needs and also includes powerful outbound campaign management tools. ICC Manager app features - Agent state management (free / working / busy) - Routing customer service phone calls to a mobile phone - Calling from customer service phone number In order to use ICC Manager app, company needs to have the CC Suite platform in use. More information on https://aiworks.twoday.fi/

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