TMS Connect

The Passenger and Transport Management System (TMS) is a centralised platform designed to plan, manage, and oversee transport operations for events and managed vehicle services. It enables efficient coordination of drivers, vehicles, and transport jobs while ensuring passenger safety, regulatory compliance, and real-time operational visibility for transport managers. The system supports driver scheduling and job allocation by allowing transport managers to create rosters, assign drivers based on availability and compliance, and manage shifts and workloads. Jobs can be assigned manually or automatically and tracked through their full lifecycle, from assignment and acceptance to completion or cancellation. Event drivers interact with the system through a mobile application that provides job details, navigation, and real-time updates. Drivers can accept and manage jobs, follow integrated GPS navigation, update job status, and communicate with operations staff. The app also enables drivers to report incidents and receive notifications related to job changes or event-wide instructions. Passenger safety and compliance are core features of the TMS. The system tracks driver credentials, vehicle compliance, and safety requirements, while supporting passenger manifests and emergency procedures. Integrated incident reporting allows drivers to log issues with supporting details, enabling timely escalation, auditing, and post-event review. Overall, TMS delivers end-to-end transport management for events, combining operational efficiency, driver empowerment, safety oversight, and real-time communication into a single, cohesive platform.