Merchantlify

Run your business from anywhere with Merchantlify. Merchantlify is an all-in-one business management platform that helps merchants manage orders, products, inventory, customers, staff, finances, deliveries, analytics, marketing, and day-to-day operations from one mobile app. BUSINESS DASHBOARD Get a real-time overview of your business with key insights including revenue, orders, customers, average order value, recent orders, top-selling products, order statuses, and low-stock alerts. ORDER MANAGEMENT Manage your complete order lifecycle. View and search orders, filter by status or order type, accept or reject orders, update statuses, assign riders, manage cancellations, download invoices, and access delivery information. LIVE DELIVERY TRACKING Track riders and active deliveries on a live map. View rider locations, delivery routes, customer and store locations, and stay connected with riders through built-in order chat. PRODUCTS & INVENTORY Manage categories, products, variants, deals, pricing, barcodes, images, and recipes. Monitor stock levels, low-stock and out-of-stock products, raw ingredients, batches, expiry dates, storage locations, and inventory thresholds. POWERFUL ANALYTICS Understand your business with dedicated analytics for sales, products, customers, finances, and staff. Monitor revenue, orders, average order value, sales trends, payment methods, product performance, customer retention, staff performance, income, expenses, and profitability. Compare different periods to identify changes in performance. AI-POWERED TOOLS Use Merchantlify's AI assistant to interact with your business using natural language, access information, analyze operations, and quickly navigate features. AI-powered customer insights help classify customers based on value, engagement, activity, and ordering frequency. MARKETING Create email campaigns and push notifications, select customer audiences, use marketing templates, and monitor campaign delivery. The AI Marketing Agent can analyze customer groups and prepare targeted campaign drafts for your review. FINANCE Track balances, income, expenses, withdrawals, transactions, and net profit. Record financial activity, manage payment methods, and export financial data. CUSTOMERS & SUPPORT View customers and their order history while gaining useful insights into customer behavior. Manage support tickets, reply to customers, review related orders and rider information, handle attachments, and track cases through resolution. TEAM & PERMISSIONS Create staff accounts, assign roles, and control access with detailed permissions. Support managers, cashiers, riders, support teams, accountants, marketing teams, kitchen staff, and custom roles. BOOKINGS Manage reservations for tables, rooms, resources, products, or categories. Confirm, cancel, complete, and manage no-show bookings. DIGITAL SIGNAGE Manage screens and media playlists for supported businesses and publish content to Merchantlify Signage for compatible TV displays. STORE & DELIVERY SETTINGS Manage business information, operating hours, pickup and delivery options, branding, policies, fees, promotional alerts, and delivery zones. REPORTS Generate sales, financial, product, customer, and business reports with custom date ranges and supported export options. SECURITY & ACTIVITY Protect business access with biometric unlock, password controls, role-based permissions, activity logs, session monitoring, and remote session termination. DATA IMPORT & INTEGRATIONS Import products, categories, deals, and inventory from supported spreadsheet and CSV files. Connect Merchantlify with supported business, payment, email, POS, tax, and communication services. From orders and inventory to delivery, customers, finance, marketing, and analytics, Merchantlify brings your essential business operations together in one connected platform. Manage smarter. Stay connected. Grow with Merchantlify.