Coker: Service & Rental

Coker puts your equipment service and rental shop in your technicians' pockets. Built for equipment rental and service shops, it closes the loop from the moment a machine comes back off rent or a customer calls, to the moment the job is done and billed — without paper tickets or phone tag. FOR TECHNICIANS • See the calls assigned to you, sorted by what's open now • Every call shows the exact machine — description, unit number and serial — so you know which unit you're looking for in a yard full of identical ones • Start and stop a labor timer on the job • Record findings, hour-meter readings and parts used • Attach photos straight from the camera; they upload compressed • Mark customer-caused damage so it reaches the office for billing • Get a push notification the moment a call is assigned to you SHOP WORK ORDERS • Open a work order on any machine and mark it soft down or hard down — the fleet shows it right away • Move it from diagnosing to waiting on parts to in progress to complete • Labor timer per tech, parts pulled straight from inventory, cause and correction write-up, photos RETURN CHECK-IN • Walk each machine's checklist when it comes back off rent • Photograph problems, fix small things on the spot, or flag them for a work order — renter damage included PREVENTIVE MAINTENANCE • Work the PM queue with its own checklist per service • Pass / fail / not-applicable each item, with notes and per-item photos • Log parts and fluids used, and return the machine to service PARTS, TRACKS AND RECEIVING • Look up any part, see what's on the shelf and in which bin, and record a count • Receive purchase orders as the boxes arrive, freight included • Rubber-track install and failure records with photos for warranty claims FOR THE OFFICE • Create and dispatch calls to a specific technician • Track equipment as a real registry — make, model, year, serial, unit number, meter readings and full service history per machine • Reports on completion rates, turnaround, repeat machines and technician load Coker works alongside the full web application, which adds estimates, invoicing, accounts receivable, inventory, purchase orders, customer records and deeper reporting. An account is required. Accounts are issued by your company's administrator — this app is for staff of subscribing companies, not for general sign-up.