Manee Shop

# Manee Shop – App Support ## About the App Manee Shop is a mobile commerce app for physical and digital products. You can browse categories, place orders, track shipments, and download digital items. ## Getting Started 1. Create an account with email and password. 2. Log in to manage orders, wallet, and downloads. 3. Update profile details and profile photo. ## Managing Your Account - Edit profile: Profile > Edit Profile - Change password: Settings > Change Password - Delete account: Settings > Delete Account ## Orders and Payments - Place an order from the cart and choose a payment method. - For bank transfer or QR payments, upload a payment slip: Checkout > Upload Slip (take a photo or choose from album). - Track order status from Orders. ## Digital Downloads After payment is confirmed, open My Downloads to access your files. ## Refunds and Returns If your order is eligible, request a refund from the order detail page. ## Photos and Permissions - Camera and photo library access are used only to let you take or select images for profile photos and payment slips. - Only the images you select are used. ## Support - In-app support: Profile > Support > Open Ticket - Response time: within 24 hours - Support hours: 9:00–18:00 (local time) ## Contact Information - Facebook: Manee shop — https://www.facebook.com/share/1Dw9MhdupW/?mibextid=wwXIfr - Email: [email protected] - Tel: +8562055559955 ## Troubleshooting - If login fails, use “Forgot Password” to reset your password. - If an upload fails, check your network connection and try again. - If downloads do not appear, confirm you are logged in with the account used to purchase.