LumaKol: Calling CRM

LumaKol is the calling CRM for companies whose sales teams sell and follow up by phone. It is deployed by your company: your administrator creates the workspace and invites you, and there is no sign-up inside the app. Agents call from their own work SIM, every call lands on the right lead, every outcome sets the next follow-up, and managers see the whole team's day in one place. Built for real estate, education and admissions, insurance, finance and lending, healthcare and clinics, automotive dealers, travel and hospitality, IT services and B2B, e-commerce and retail, and recruitment and staffing. Each industry starts with its own ready-made pipeline that you can rename and change at any time. For sales teams of any size, anywhere in the world: 33 languages and a time zone for every user. EVERY CALL, LOGGED • Outgoing, incoming and missed calls from the selected work SIM are captured automatically on Android. A personal SIM is never read. • One-tap calling from any lead. • Call recordings from the phone's own dialer sync to the call, where the phone allows it. • Optional: missed calls from new numbers on the work SIM become leads with a callback due. A QUEUE THAT KNOWS WHO TO CALL NEXT • The calling queue serves the best lead first. • Lead scoring from 0 to 100, with the reasons behind each score. • After every call, pick the outcome, add notes and follow your call script. • Follow-ups and retry rules bring unanswered leads back on your schedule. LEADS FROM EVERYWHERE • Google Ads lead forms, IndiaMART and JustDial come straight into your calling queue. • Website live chat: every visitor chat becomes a lead, and you reply from the app. • Scan a business card with the camera and it becomes a lead in seconds. • Lead forms with a QR code poster for your shop, office or event stall; share the form link from the app. • Your website through a webhook, CSV and Excel import, and a public API. • Custom fields for the details your business needs. AUTOMATION THAT SAVES THE BORING PART • Rules that assign leads or share them round-robin, change the stage, add tags, set follow-ups, notify the team or add a lead to a sequence. • Drip sequences with timed emails from your own connected mailbox, plus WhatsApp and SMS steps with the text ready to send. • WhatsApp, SMS and email templates open on the agent's phone with the message filled in. QUOTES, PAYMENTS AND FIELD VISITS • Quotes with GST and discounts, a page your customer can accept online, and payment by UPI straight to your own UPI ID. • Field visits with location check-in and check-out, and day routes for agents on the road. FOR MANAGERS AND OWNERS • Monthly sales targets for each caller, with pace on the Home screen and a month-end forecast for managers. • Live team board with each agent's status, active time and outcomes for the day. • Attendance and breaks. • Reports, funnels, revenue from quotes and coaching analytics. • Call review scorecards to coach your team. • Calling hours, do-not-call per lead, attempt caps and a workspace switch for auto-dial keep calling within your rules. • Public API and webhooks connect LumaKol to the tools you already use. PERMISSIONS AND PRIVACY LumaKol reads only the SIM the agent selects as the work SIM. It uses the phone and call log permissions to log calls to your company's leads and to show the caller ID card; notification permission for the post-call prompt and reminders; and, optionally, storage access to find dialer recordings. Every permission is explained inside the app before it is requested, and nothing runs through accessibility services. Privacy policy: https://lumakol.com/privacy GETTING STARTED Your company administrator creates the workspace at lumakol.com and invites the team. Agents install this app, sign in with the email or mobile number their administrator invited, pick the work SIM and start calling. The app cannot be used without an account issued by your company. Questions: [email protected]