nikayaSM - Service Management

Name: nikayaSM - Service Management
Author: Lucksworth Solutions

LiveLucksworth Solutions2 apps · 13 installsBusinessFreecom.lucksworth.ticket

Smart Service & Ticket Management app for field engineers, admins, and clients.

Alert me ★ Watch Open in Play ↗

Total installs: 5
Installs / day: 0
Rating: —★
Released: —
Last update: 14 Sept 2026
Countries: 0/1

Installs per day

gain of the exact counter

12 Oct 2026No change in the counterOur first day-to-day reading of the counter. The line starts with the next one.

Daily tracking since 11 Oct 2026 · history grows every day

Install history

exact counter from Google Play

All

Daily tracking since 11 Oct 2026 · history grows every day

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Live 0Listed, not installable 1Not listed 0

United States

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

No data shared with third parties
No data collected

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

8 in 2 groups

2 Sensitive1 Notable5 Routine

What this app can do with your phone

Know roughly where you are, using mobile towers and Wi-Fi networks
Know your exact location using GPS, Wi-Fi and mobile networks

LocationSensitive2

Access to where your device is, using GPS or network signals

Know roughly where you are, using mobile towers and Wi-Fi networksapproximate location (network-based) · ACCESS_COARSE_LOCATION
Know your exact location using GPS, Wi-Fi and mobile networksprecise location (GPS and network-based) · ACCESS_FINE_LOCATION

OtherNotable6

Access to miscellaneous device features that don't fit other categories

Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET
Make your phone vibratecontrol vibration · VIBRATE
Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE
Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Download

Full description

nikayaSM is a comprehensive, enterprise-grade Service & Field Operations Management platform designed to streamline ticket lifecycles, field engineer tracking, asset maintenance, and customer support. Whether you are managing a large team of field service engineers, maintaining customer assets under AMC, or seeking complete visibility into support requests, nikayaSM provides real-time efficiency and transparency. ══════════════════════════════════ ✨ KEY FEATURES & CAPABILITIES ══════════════════════════════════ 👷 For Field Service Engineers: • Instant Ticket Notifications: Get notified immediately upon ticket assignment. • Real-Time Navigation & Location Sharing: Share live GPS updates with customers while on the job. • Secure OTP Verification: Close tickets or log dependency resolution securely with customer OTP. • Spare Parts & Attachments: Request replacement parts and upload job photos directly from the field. • Activity Log & Comments: Communicate updates in real-time with admins and customers. 🏢 For Admins & Service Managers: • Centralized Operations Dashboard: Real-time overview of open, in-progress, pending, and resolved tickets. • Engineer Dispatch & Tracking: Monitor engineer workload, availability, and live job status. • SLA & Performance Analytics: Track SLA compliance, engineer efficiency, CSAT scores, and delay reasons. • Asset & AMC Lifecycle: Manage client assets, warranties, maintenance schedules, and AMC expiries. • Master Data Configuration: Configure priorities, delay codes, technician roles, and customer sites. 👥 For Customers & Clients: • Quick Ticket Generation: Raise service or maintenance requests in seconds. • Live Engineer Tracking: Track assigned engineers on live maps in real time. • Secure Verification: Verify ticket completion with secure one-time passwords (OTP). • Service History & AMC: Access historical service logs, reports, and asset maintenance details. • Instant Feedback & Ratings: Rate completed services to ensure top-notch quality. ══════════════════════════════════ Empower your service operations with nikayaSM — Smart, Fast, and Reliable Service Management!

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