DCMS Live

DCMS (Dental Chair Management System) is the maintenance and complaint desk for dental colleges, hospitals and multi-chair clinics. It turns "the chair in bay 3 isn't working" into a tracked, assigned, resolved ticket — with a full history of every chair, instrument and spare part. WHO IT'S FOR • Students & interns — raise a complaint in seconds and see when it's fixed. • Technicians — pick up assigned jobs, log work, request parts, mark resolved. • HODs & administrators — see the whole department at a glance, approve parts, manage equipment, inventory and staff. RAISE A COMPLAINT IN SECONDS • Scan a chair's QR label or pick it from your department. • Tap the exact part on a dental-chair diagram (headrest, delivery unit, spittoon, suction, foot control and more). • Add photos from the camera or gallery, set the priority, describe the issue. TRACK EVERY TICKET • Live status: open, in progress, on hold, resolved, closed. • Full activity timeline with comments between students and technicians. • Assign technicians, change priority, and update chair status inline. EQUIPMENT & ASSET REGISTER • Every instrument with brand, model, serial number, warranty and AMC dates. • Maintenance log and service-spend tracking per asset. • Physical-verification audits and invoice copies attached to each item. INVENTORY & PROCUREMENT • Stock levels with low-stock alerts and inward/issue/adjust movements. • Part requisitions flow from technician → HOD approval → issue-to-ticket. BUILT FOR TEAMS • Role-based access: student, technician, inventory manager, HOD, admin. • Dashboards with the numbers that matter — chairs working, open tickets, average resolution time, expiring warranties. • Departments, sub-departments, technician rosters and staff management. WORKS ON PATCHY CLINIC WI-FI • Offline-first: your last data loads instantly and syncs when you reconnect. • Secure sign-in with encrypted token storage. DCMS holds equipment and maintenance records only — it does NOT store any patient or clinical health information. Your organisation needs a DCMS account to sign in. Learn more at dcms.lsync.io.