Text - Live Chat for Business

Name: Text - Live Chat for Business
Rating: 2.96 (1153 reviews)
Author: Text, Inc.

LiveText, Inc.1 app · 492.6K installsProductivityFreecom.livechatinc.android

Support customers, manage tickets, and close sales from your phone.

Alert me ★ Watch Open in Play ↗

Total installs: 492,616
Installs / day: +71
Rating: 3.0★
Released: 8 May 2020
Last update: 9 Oct 2026
Countries: —

Install history

exact counter from Google Play

30dAll

Installs per day · last 90 days

Change timeline

2 changes

12 Oct 2026
Update date
11 Sept 20269 Oct 2026
12 Oct 2026
Screenshots
17 screenshots18 screenshots

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

estimate · charts of 12 Oct

Most downloads likely come from 🇰🇭 Cambodia (~100%).

Cambodia100%#75 Top free · Productivity

Estimated from top-chart positions weighted by each country’s Google Play market size. Countries where the app is not in a chart are not shown, so small markets may be missing.

Top chart positions

as of 12 Oct

Chart	Country	Rank	Change
Top free · Productivity	KH	#75	▼ 13

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

No data shared with third parties
Collects data Personal info, Messages and 6 others
Data is encrypted in transit
You can ask for your data to be deleted

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

15 in 6 groups

7 Sensitive2 Notable6 Routine

What this app can do with your phone

Use your camera to take photos and record videos
See every contact saved on your phone, including names, numbers and emails
Read photos, videos, and other files saved in your phone's shared storage
Add, change or delete photos, videos and other files in your phone's storage
Show its own windows or bubbles on top of other apps you are using

ContactsSensitive1

Access to the contacts saved on your phone

See every contact saved on your phone, including names, numbers and emailsread your contacts · READ_CONTACTS

Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

StorageSensitive2

Access to files, photos and media saved on your phone's storage

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

CameraSensitive1

Access to your camera to take photos and record video

Use your camera to take photos and record videostake pictures and videos · CAMERA

Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE

OtherSensitive8

Access to miscellaneous device features that don't fit other categories

Show its own windows or bubbles on top of other apps you are usingdraw over other apps · SYSTEM_ALERT_WINDOW
Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET
Make your phone vibratecontrol vibration · VIBRATE
Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE
Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Show all 6 permission groups ▾Show fewer ▴

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description

Text (formerly LiveChat) is a live chat and customer service app. Unilever, Wembley Stadium, MIT, and 30,000+ other companies have relied on it to run their customer service. Closing your laptop doesn't close the business. Text keeps you in the moment a customer needs you, wherever you are, even on a weak signal. That starts with what's already in your pocket: • Customer details • Incoming message sneak peek & ready-to-go responses • Multi-channel support • File sharing • In-app and push notifications • Agent list with editable profiles And here's what you can do with it: 1. Answer faster than ever - See what a customer's typing before they hit send, and reply to repeat questions with ready-made responses instead of typing them out again. 2. Let automation carry the routine - Automated greetings recommend products and engage customers based on what they're doing on your site. Each chat routes itself to the right team. 3. Know their cart before they check out - See what a customer's adding right now, plus their full order history, in the same screen. Step in and close the sale before they leave. 4. Keep tickets moving, wherever you are - Reassign cases between teams and check status in seconds, straight from your Android device. 5. Reach a lead before anyone else does - Message a new lead the moment it lands, straight from the app. 6. Grow without growing your team - Handle several visitors at once and reply faster, so satisfaction stays high as your business scales. Get Text on your phone and stay close to the business, wherever you are.

What's new

LiveChat is now Text. New name, new logo, a fresh look across the whole app, and the same app underneath it all. Bye-bye orange, Text is the new black. Your account, conversations, and workflows stay exactly where they are. Just look for the new Text icon on your home screen.

Growing in Productivity

Category →