O&M Field Engineers

O&M Field Engineers is the mobile app for Operation & Maintenance technicians working on TAWAL tower sites. Built by Lead Vision, it connects field teams to live workorders, site information, and maintenance documentation — optimized for tablets and cellular networks in remote locations. WHO IT'S FOR • Field engineers and technicians on maintenance and repair visits • Teams who need fast access to tickets, uploads, and protocols on-site • Authorized users with a company Microsoft account KEY FEATURES Workorders & tickets • View assigned and active workorders • Open ticket details, status, site info, and comments • Accept, update, and complete work from the field Photos & notes • Attach photos and notes directly to a ticket • Queue uploads when signal is weak; sync automatically when back online Maintenance protocols • Generate Protocol from ticket data • Sign protocols with your finger on the tablet • Signed documents are attached to the ticket automatically Secure sign-in • Sign in with your company Microsoft account • Access limited to authorized personnel Designed for the field • Built for Android, used on-site • Works with poor or intermittent mobile data • Clear, simple interface for technicians wearing gloves and working outdoors SUPPORT For access issues or technical support, contact your TOC or Lead Vision. O&M Field Engineers — Reaching New Heights.