IVR Solutions: Business Phone

Turn your Android phone into your work phone. IVR Solutions is a SIP and VoIP softphone for business calling. Sign in and take calls over Wi-Fi or mobile data, showing your company number instead of your personal one. No second handset. No call forwarding. No giving out your cell. WHO IT IS FOR Sales and support teams who work from a phone. Agents who move between desks. Anyone who has been handing out a personal number because carrying two phones was never realistic. TWO WAYS TO CONNECT IVR Solutions account Enter your phone number and password. Your extension, caller IDs, company directory and call history arrive already set up. Your own PBX Already running Asterisk, FreeSWITCH, Kamailio or OpenSIPS? Point the app straight at it. Enter the WebSocket address your provider gave you - any host, any port, any path - plus your username and password, and you are registered. Everything a real deployment needs is here: STUN and TURN servers with credentials, a separate SIP domain, an auth username and an auth realm, and a display name of your choosing. Your credentials go to your server. Not ours. CALLS THAT BEHAVE LIKE CALLS - HD voice over WebRTC - Ring full-screen, even from the lock screen or another app - Reach you when the app is closed - Mute, speaker, hold and resume - A keypad during the call, for IVR menus and conference PINs - Caller names resolved from your company directory and your phonebook THE PART AFTER THE CALL - Notes you write while you talk, saved against that call and readable later - History filtered by missed, incoming and outgoing, with search - Your company directory and your phone contacts in one list - Choose which of your business numbers to show as caller ID WHEN SOMETHING SOUNDS WRONG Open Audio check. Watch your microphone level move as you speak - if the bar does not move, you know in two seconds that the problem is the microphone and not the line. Play a test tone through the earpiece or the speaker, on the same audio path a call uses, and hear the difference as you switch. Most softphones make you place a real call to find out. This one does not. PERMISSIONS, AND WHY Settings lists every permission the app uses, whether it is granted, and what it is for. Only the microphone is required - without it a call cannot carry your voice. The rest are recommended: notifications so calls alert you, display-over-other-apps so an incoming call can reach you mid-task, battery optimization so the system does not suspend the app, and contacts so callers show as names. WHAT YOU NEED An IVR Solutions account from your administrator, or your own SIP or WebRTC server. Call history, the company directory and caller-ID selection come with an IVR Solutions account. Own-server accounts get the dialer, contacts, calling and the audio check.