Agent Pilot

Agent Pilot is a USSD-assisted transaction management platform designed for mobile money agents, merchants, and businesses that process high volumes of mobile financial transactions. Agent Pilot simplifies and accelerates transaction initiation by allowing agents to enter only the necessary transaction details while the system automatically launches the configured USSD flow. Agents remain in full control of transaction approval by manually entering their Secret PIN on their mobile devices. Key Features Fast USSD-Assisted Transactions • Cash In • Cash Out • Transfer to Agent/Merchant • Airtime Transfer • Pay to Merchant • SIM-to-Bank Transfers • Bank-to-SIM Transfers • Custom Transactions Multi-Branch Management Create and manage multiple branches, assign users, and configure dedicated Agent or Airtime SIMs for each branch. Intelligent USSD Flow Engine Agent Pilot supports configurable USSD workflows that can be centrally managed by platform administrators and automatically synchronized with mobile users. Transaction History & Reconciliation Track initiated transactions, update statuses, upload evidence, and reconcile pending transactions efficiently. Commission Management Configure commissions, initiate payouts, and authorize payments securely using OTP verification. Knowledgebase Access guides, FAQs, training materials, fraud prevention tips, and operational procedures. Offline Capability Continue working even without internet connectivity. Transactions and records are stored locally and automatically synchronized once internet access is restored. Accessibility Services Disclosure Agent Pilot optionally uses Android Accessibility Services to assist authorized mobile money agents in navigating configured USSD transaction menus more efficiently. Agent Pilot: • Never stores Secret PINs. • Never captures Secret PINs. • Never auto-enters Secret PINs. • Never shares Accessibility data with third parties. • Stops automation before PIN approval. Agents always remain in full control of transaction approval. Agent Pilot is built to improve speed, reduce typing errors, enhance operational oversight, and support efficient mobile money agency management.