INS LifeGuardian Connect®

INS LifeGuardian Connect® is the free carer app that connects you to someone using an INS LifeGuard personal alarm. With permission, family members, carers, and support workers can stay across the safety and wellbeing of the person they care for, all from their own phone. As a carer app, INS LifeGuardian Connect® gives you visibility over the personal alarm activity that matters most: ● Alarm and Emergency Event Notifications - notifications need to be enabled. You'll receive a notification when the alarm event is closed out. ● View and Filter Activity History - review and filter the activity of the person you care for, including alarms, vital signs, geofence events, and more, all in one place. ● Device Status & Battery Alerts - check medical alarm device status at a glance, and get notified if the person you care for forgets to charge their device. ● View and Update Their Profile - view and update the profile of the person you care for, including health details and medical history, keeping their information current and accessible. ● Wellness Tasks - if the person you care for has INS LifeGuardian®, you can set up one-off or recurring reminders for medication or appointments, or recurring logs, i.e., recording symptoms to manage a chronic condition. ● Safety Check-In Alerts - if the person you care for has activated the INS LifeGuardian® Safety Check-In Feature, you'll receive real-time alerts for missed check-ins, live location tracking to pinpoint their exact location, to assist if needed. ● Vital Signs and Health Data - automatic syncing is available if the person you care for has the INS LifeGuardian® Premium plan and health data collected from their own compatible smartwatch, such as Apple Watch or a supported Wear OS device. Availability varies by feature and device. This appears under the Health Data tab and includes critical updates and abnormal events from the last 24 hours. ● Geofencing - if the person you care for has the INS LifeGuardian® personal alarm, you can set a virtual boundary yourself and be notified if it's crossed. Coming soon: Welfare Checks - set up automated check-in requests for the person you care for directly from the app, they'll simply confirm with an "I'm Okay" response. This carer app is compatible with the LifeGuard SmartHome IP Dialler (legacy device, existing installations only), SmartHome LGX, SmartLink Medi-Guardian MKII, Chiptech SEVEN LE, plus new and existing users of the LifeGuard SmartTracker, and INS LifeGuardian® personal alarm. The person being cared for must grant permission before a carer can view or update their information