iMerge Dialix

Dialix is a SIM-based call management app for outbound sales teams, telecalling agents, and field sales businesses. It automatically tracks every call, syncs recordings to your secure cloud dashboard, and uses AI to generate call summaries and lead labels — giving managers complete visibility over their team's performance. ━━━━━━━━━━━━━━━━━━━━━━━━━━ 📞 AUTOMATIC CALL TRACKING ━━━━━━━━━━━━━━━━━━━━━━━━━━ Every call made or received by your agents is automatically logged — caller number, direction, duration, status, and GPS location at call time. No manual entry. No missed calls. ━━━━━━━━━━━━━━━━━━━━━━━━━━ 🎙️ CALL RECORDING SYNC ━━━━━━━━━━━━━━━━━━━━━━━━━━ Call recordings from your phone's native dialer are automatically uploaded to your secure cloud storage after every call. Managers can listen to recordings from the admin web dashboard to review call quality, coach agents, and resolve disputes. ━━━━━━━━━━━━━━━━━━━━━━━━━━ 🤖 AI CALL SUMMARY & LEAD LABELS ━━━━━━━━━━━━━━━━━━━━━━━━━━ Each uploaded recording is transcribed and analysed by AI to generate a short call summary and a lead classification label (Interested, Follow-up Required, Not Interested, etc.). Save hours of manual review and instantly know the outcome of every call. ━━━━━━━━━━━━━━━━━━━━━━━━━━ 📍 GPS LOCATION AT CALL TIME ━━━━━━━━━━━━━━━━━━━━━━━━━━ Capture the agent's GPS location at the moment each call starts. Know exactly where your field team is when they're speaking with customers. ━━━━━━━━━━━━━━━━━━━━━━━━━━ 📲 CLICK-TO-DIAL FROM YOUR CRM ━━━━━━━━━━━━━━━━━━━━━━━━━━ Trigger outbound calls on any agent's phone directly from your CRM using the REST API. The call is placed automatically on the agent's SIM — no VoIP, no internet calling, no extra hardware. ━━━━━━━━━━━━━━━━━━━━━━━━━━ 🔔 REAL-TIME WEBHOOKS ━━━━━━━━━━━━━━━━━━━━━━━━━━ Push call events (answered, missed, hangup) to your CRM or any system via webhooks in real time. Connects with Salesforce, HubSpot, Zoho, and any tool that accepts HTTP POST. ━━━━━━━━━━━━━━━━━━━━━━━━━━ ⚙️ BUILT FOR INDIAN SALES TEAMS ━━━━━━━━━━━━━━━━━━━━━━━━━━ • Works on your existing SIM — no VoIP or internet calling needed • Supports WhatsApp, Telegram, and Signal calls alongside regular SIM calls • Dual-SIM support with per-SIM call tracking • Recordings sync automatically in the background even when the app is closed • Supports all major Android OEMs — Samsung, Xiaomi, Vivo, Oppo, Realme and more ━━━━━━━━━━━━━━━━━━━━━━━━━━ 🔒 PRIVACY & PERMISSIONS ━━━━━━━━━━━━━━━━━━━━━━━━━━ Dialix is a business tool deployed and managed by employers for their sales agents. Agents are informed by their employer that calls are monitored in accordance with applicable laws. Required permissions: Call Log (track calls), Phone State (detect call events), Make Calls (click-to-dial), Location (GPS at call time), Notification Access (WhatsApp/Telegram call detection). Recording access uses Android's Storage Access Framework — the agent selects their recordings folder once during setup, granting the app access without requiring broad storage permissions. 3-day free trial available. No credit card required.