HyFive Customer

HyFive Customer is the official self-service app for existing borrowers of HyFive Microfinance Corporation. Check your loan account anytime, without needing to visit a branch or contact your field collector. WHAT YOU CAN DO • View your current loan balance, loan details, and full payment schedule • Review your payment history, including individual Payment Acknowledgements for each recorded payment • Generate a QR code on your screen for your HyFive collector to scan, so your account is identified quickly and accurately during in-person payments • Check your loan renewal eligibility and status • Save or share your Payment Acknowledgement images • View and manage your profile, and update your account password WHO THIS APP IS FOR HyFive Customer is for existing HyFive Microfinance Corporation borrowers only. Accounts are set up by HyFive staff as part of your loan relationship with the company — this app does not offer self-registration for new users. IMPORTANT NOTES • This app is a viewer, not a payment processor. Payments are collected in person by an authorized HyFive field collector and recorded through the company's separate collector system — this app only lets you view records of those transactions. • HyFive Customer is not a Point-of-Sale (POS) app and does not issue Official Receipts. The Payment Acknowledgement shown in the app is an internal reference for your convenience and does not replace the Official Receipt manually issued by your collector. SECURITY & PRIVACY All data is transmitted securely over HTTPS to HyFive Microfinance Corporation's own servers. Your login session automatically expires after 24 hours. Full details are available in our Privacy Policy. SUPPORT For questions about this app or your loan account, contact HyFive Microfinance Corporation at [email protected].