Guest Guru

Full Description 1. Mission and Objective The primary goal of GuestGuru is to eliminate the manual overhead of managing residential properties. It transforms traditional paper-based or Excel-based management into a data-driven digital ecosystem, ensuring transparency in payments, efficiency in room management, and improved communication between owners and tenants. 2. Architecture & Multi-Tenancy The app is built as a Multi-Tenant SaaS. Super Admin: Manages the SaaS business, handles PG owner subscriptions (via various plans), and monitors global revenue. PG Owners (Admins): Each owner gets a dedicated "tenant" space to manage multiple properties, staff, and residents. Residents (Customers): Individual users residing in the PGs who interact with their specific property’s services. 3. Core Modules & Features Property & Room Management: Visual room and bed allocation. Real-time occupancy and availability tracking. Support for adding/editing room types and amenities. Tenant Lifecycle Management: Digital onboarding process with document collection. Detailed tenant profiles with payment history. "Moved Out" history for record-keeping and deposit settlement. Financial Suite (The Finance Module): Automated Billing: Generates rent dues and tracks pending payments. Expense Tracker: Allows owners to log electricity bills, laundry, staff salaries, and other overheads. Profit & Loss (P&L): Provides a high-level dashboard of financial health. Dining & Food Management: Menu scheduling for different meal times (Breakfast, Lunch, Dinner). Tenant meal preference tracking. Resident Experience: Payments: Secure rent payment integration (including PhonePe). Complaints: Ticketing system for maintenance issues. Notifications: Push-based alerts for rent reminders, broadcasts, and system updates. 4. Technical Stack Frontend: React Native with Expo (Cross-platform Android/iOS). State Management: Redux Toolkit (thunks for async API calls). Navigation: React Navigation (Native Stack). API Integration: Axios for communication with the backend. UI/UX: Modern, premium design system using expo-linear-gradient, expo-blur, and custom-themed components. Internationalization: Full i18n support for multi-language accessibility. Security: expo-secure-store for credentials and expo-local-authentication for biometric features. 5. Workflow Integration The application supports complex workflows like automated rent generation every month, pro-rata rent calculation for joining/leaving months, and a broadcast system that allows admins to send important updates to all residents with a single click