Garuda SMS Forward

Garuda SMS Forward is a secure, role-based platform for managing mobile number SMS forwarding requests between field officers, Telecom Service Providers (TSPs), and administrators. Whether you're a law enforcement officer, a telecom liaison, or a system administrator, Garuda SMS Forward gives you a dedicated, streamlined workspace — no paperwork, no delays. ───────────────────────────────────── 👮 FOR OFFICERS ───────────────────────────────────── • Submit SMS forwarding requests with CR No., station, mobile number, and reason • Select the appropriate TSP provider for each request • Track request status in real time — Pending, Forwarded, Approved, or Rejected • View full status history and admin remarks for every request • Chat directly with the admin for quick clarifications • Export your requests as an Excel report • Daily request limits with admin-controlled bypass options ───────────────────────────────────── 📡 FOR TSP (Telecom Service Providers) ───────────────────────────────────── • View all forwarded requests assigned to your network • Submit responses with remarks directly from the app • Track pending and completed tickets at a glance • Stay updated with real-time request status changes ───────────────────────────────────── 🛡️ FOR ADMINISTRATORS ───────────────────────────────────── • Full dashboard to manage all officer requests across all TSPs • Review, approve, reject, or manually forward requests • Configure per-TSP forwarding numbers and SMS templates • Manage officer accounts — register, update limits, grant bypass permissions • Absent Mode: Automatically handle requests when admin is unavailable • View complete SMS logs for all forwarded requests • Generate detailed reports filtered by TSP, officer, status, date, or month • Export reports as Excel files for record-keeping • In-app messaging system between admin and officers ───────────────────────────────────── ✅ KEY FEATURES ───────────────────────────────────── • Secure role-based login (Admin / Officer / TSP) • Real-time request tracking with full status audit trail • Auto-approval & intelligent absent mode configuration • Per-request chat thread between officer and admin • SMS log monitoring per request • Excel export for reports and requests • Clean, modern dark-themed interface • Works on Android phones and tablets ───────────────────────────────────── 🔒 PRIVACY & SECURITY ───────────────────────────────────── All data is securely transmitted over HTTPS to the Garuda backend server. Access is strictly controlled through role-based authentication — each user sees only what their role permits.