FreshnHomely Go

Fresh N Homely Driver is the delivery partner app used by our grocery delivery team. It gives you everything you need for a shift in one place: the orders assigned to you, the route to each customer, and a simple way to confirm every delivery. This app is for Fresh N Homely delivery partners only. Your account is created and issued by Fresh N Homely, so there is no sign-up inside the app. If you are a customer looking to order groceries, please download the Fresh N Homely app instead. WHAT YOU CAN DO - See your assigned orders. New deliveries arrive as notifications, with the pickup and drop details you need before you set off. - Navigate without guesswork. View the delivery on a map and open turn-by-turn directions in Google Maps with one tap. - Start and complete deliveries. Move each order through its stages so the store and the customer always know where things stand. - Capture proof of delivery. Take a photo or collect a signature at the door and attach it to the order. - Keep customers informed. While a delivery is active, your live position powers the tracking map the customer sees, so they know when to expect you. - Review your work. Check your delivery history and earnings summary from your profile. - Work the way you like. Light and dark themes, and notification settings you control. LOCATION AND YOUR PRIVACY Fresh N Homely Driver collects location data to enable live delivery tracking, even when the app is closed or not in use. Location sharing is limited to active deliveries. Tracking begins only when you start an assigned delivery and stops as soon as you mark it complete or failed. Your location is not collected when you are logged out, between deliveries, or off shift. While tracking is running you will always see a notification on your device, so it is never hidden. Location is recorded at a battery-conscious accuracy, updating roughly every 15 seconds or after 50 metres of movement. Your position during an active delivery is shared with the customer receiving that order, so they can see you approaching and get an accurate arrival time. WHAT YOU WILL NEED - A Fresh N Homely delivery partner account, issued by our team - An Android device with location services and a working data connection - Permission to access location, including in the background, for delivery tracking - Camera access, used only to capture proof of delivery SUPPORT Trouble signing in or using the app? Contact your Fresh N Homely operations team, who can check your account and help you get moving again. Read our privacy policy at https://freshandhomely.com/privacy