JR CRM

JR CRM JR CRM is Jaipur Rugs' business platform for managing sales, customer support, and field operations from a single mobile application. This app enables Jaipur Rugs teams to manage customer relationships, track sales opportunities, resolve support cases, and coordinate field activities — all from their mobile devices, wherever work takes them. Key Features Customer & Contact Management — Manage customer information, contact details, and interaction history from a single place. Sales Pipeline Management — Manage leads, track opportunities, move deals through different stages, and stay on top of follow-ups while on the go. Helpdesk & Case Management — Create, assign, prioritize, and track support tickets and service requests through to resolution. Task & Activity Management — Organize daily tasks, schedule activities, and manage work efficiently from mobile devices. Field Workforce Management — Geo-fencing based check-in and check-out for field employees and supervisors. Dashboards & Reports — Real-time dashboards and reports covering sales performance, customer support metrics, and operational activities. Notifications — Real-time notifications keep users informed about assignments, approvals, ticket updates, and important business events. Team Collaboration — Document sharing, forms, workflows, and collaborative features that enable teams to work together effectively. Features Include • Customer & Contact Management (CRM) • Sales Pipeline & Opportunity Tracking • Helpdesk & Support Ticket Management • Case Management • Task & Activity Management • Geo-fencing Based Check-in & Check-out • Dashboards & Reports • Push Notifications • Forms & Workflow Management • Team Collaboration & Document Sharing • Secure Cloud-Based Platform Important Information Access to this application requires login credentials issued by Jaipur Rugs. JR CRM is built on the Amoga platform. To learn more about Amoga and its enterprise CRM, Helpdesk, Case Management, and Field Service solutions, please contact the Amoga team.