ENCY Support

Name: ENCY Support
Author: ENCY SOFTWARE LTD

LiveENCY SOFTWARE LTD6 apps · 371 installsToolsFreecom.ency.support

Track, reply to and manage your ENCY support tickets from your phone.

Alert me ★ Watch Open in Play ↗

Total installs: 0
Installs / day: —
Rating: —★
Released: 9 Oct 2026
Last update: 9 Oct 2026
Countries: —

Install history

exact counter from Google Play

30dAll

Installs per day · last 90 days

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

No data shared with third parties
No data collected

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

14 in 6 groups

7 Sensitive2 Notable5 Routine

What this app can do with your phone

Use your camera to take photos and record videos
Record sound using your phone's microphone
Read photos, videos, and other files saved in your phone's shared storage
Add, change or delete photos, videos and other files in your phone's storage
Show its own windows or bubbles on top of other apps you are using

Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

StorageSensitive2

Access to files, photos and media saved on your phone's storage

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

CameraSensitive1

Access to your camera to take photos and record video

Use your camera to take photos and record videostake pictures and videos · CAMERA

MicrophoneSensitive1

Access to your phone's microphone to record sound

Record sound using your phone's microphonerecord audio · RECORD_AUDIO

Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE

OtherSensitive7

Access to miscellaneous device features that don't fit other categories

Show its own windows or bubbles on top of other apps you are usingdraw over other apps · SYSTEM_ALERT_WINDOW
Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Download files in the background without showing you a download notificationdownload files without notification · DOWNLOAD_WITHOUT_NOTIFICATION
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET
Make your phone vibratecontrol vibration · VIBRATE
Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE

Show all 6 permission groups ▾Show fewer ▴

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description

ENCY Support is the official mobile companion to the ENCY support portal. It puts your support requests in your pocket, so you can follow a case, answer a question from an engineer or open a new ticket without going back to your desk. FOR CUSTOMERS • See all your open and closed tickets, and your organization's tickets, in one list • Know at a glance which tickets are waiting for your reply • Read the full conversation with the support team and reply in a few taps • Create a new ticket with a description and attachments • Open a ticket straight from a shared support link FOR SUPPORT TEAMS • A dashboard with live counts for your queues: incoming, assigned to you, your requests and more • SLA overview: compliance rate, breached tickets and tickets about to expire • The same views as the web portal, so the app and the browser always agree • Change ticket status, reply to customers and keep track of recent tickets on the go BUILT FOR EVERYDAY USE • Secure sign-in with your existing ENCY account (single sign-on) • Search across your tickets • In-app notifications about ticket activity • Light and dark themes • English and Russian interface ENCY Support works with your existing ENCY support account. Sign in with the same credentials you use for the web portal and your tickets will be there.

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