DropDesk - Sistema de Chamados Live
Application specialized in the management and control of helpdesk and servicedesk calls
- Total installs
- 17,385
- Installs / day
- —
- Rating
- —★
- Released
- 22 Jul 2019
- Last update
- 27 Jan 2024
- Countries
- —
exact · Play shows 10,000+
measured after our second crawl (about a day)
— ratings · — reviews
7.2y ago
v2.27.52 · 2.7y ago
not checked yet
Install history
exact counter from Google PlayInstalls per day · last 90 days
Change timeline
No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.
Country availability
Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.
Top countries
Country data will be available soon.
We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.
Top chart positions
Not in any tracked top chart.
App manifest
Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.
Permissions
18 in 6 groups8 Sensitive3 Notable7 Routine
What this app can do with your phone
- Use your camera to take photos and record videos
- Record sound using your phone's microphone
- Read photos, videos, and other files saved in your phone's shared storage
- Add, change or delete photos, videos and other files in your phone's storage
- Show its own windows or bubbles on top of other apps you are using
- Open and manage documents and files from any storage provider; normally only system apps
Photos/Media/FilesSensitive2
Access to photos, videos, music and other files stored on your device
- Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage ·
READ_EXTERNAL_STORAGE - Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage ·
WRITE_EXTERNAL_STORAGE
StorageSensitive2
Access to files, photos and media saved on your phone's storage
- Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage ·
READ_EXTERNAL_STORAGE - Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage ·
WRITE_EXTERNAL_STORAGE
CameraSensitive1
Access to your camera to take photos and record video
- Use your camera to take photos and record videostake pictures and videos ·
CAMERA
MicrophoneSensitive1
Access to your phone's microphone to record sound
- Record sound using your phone's microphonerecord audio ·
RECORD_AUDIO
Wi-Fi connection informationRoutine1
Access to details about Wi-Fi networks your device sees or uses
- See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections ·
ACCESS_WIFI_STATE
OtherSensitive11
Access to miscellaneous device features that don't fit other categories
- Show its own windows or bubbles on top of other apps you are usingdraw over other apps ·
SYSTEM_ALERT_WINDOW - Open and manage documents and files from any storage provider; normally only system appsmanage document storage ·
MANAGE_DOCUMENTS - Start itself automatically as soon as your phone finishes turning onrun at startup ·
RECEIVE_BOOT_COMPLETED - Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping ·
WAKE_LOCK - Download files in the background without showing you a download notificationdownload files without notification ·
DOWNLOAD_WITHOUT_NOTIFICATION - Check whether you are online and whether you use Wi-Fi or mobile dataview network connections ·
ACCESS_NETWORK_STATE - Connect to the internet to load content and send datafull network access ·
INTERNET - Make your phone vibratecontrol vibration ·
VIBRATE - Check with Google Play that you got this app legitimatelyGoogle Play license check ·
com.android.vending.CHECK_LICENSE - Read Google service settings stored on your deviceread Google service configuration ·
com.google.android.providers.gsf.permission.READ_GSERVICES - Receive push messages sent from the app's servers over the internetreceive data from Internet ·
com.google.android.c2dm.permission.RECEIVE
Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.
Store listing
Full description
O DropDesk helpdesk e servicedesk permite sua empresa a gerir seus chamados com eficiência e fornecer suporte excepcional ao cliente em qualquer lugar com apenas alguns cliques através do seu SmartPhone Android.
Todas as interações com seus clientes é unificada em um só local.
Para maximizar a eficiência do helpdesk da sua empresa, o DropDesk helpdesk permite ao seu cliente se cadastrar automaticamente e abrir chamados através do App DropDesk Cliente,
LINK: https://play.google.com/store/apps/details?id=com.dropdeskcli
Principais funcionalidades do helpdesk:
O DropDesk helpdesk está disponível para você e outros atendentes da sua empresa a qualquer momento:
- Entre, gerencie, de prioridade, informe o tempo trabalhado, insira uma data de vencimento e feche seus chamados de helpdesk.
- Permita seu cliente à se cadastrar automaticamente através do DropDesk Cliente, apenas compartilhando o código de referência.
- Grave informações como o assunto, descrição, anexos, resoluções, tarefas e outras ações.
- Um Dashboard com as principais informações de seus chamados, para lhe auxiliar a tomar decisões.
- Cadastre atendentes na sua empresa para que os mesmo tenha acessos a todos os chamados helpdesk.
- Cadastre cliente na sua empresa para que possam abrir chamados diretamente do app DropDesk Cliente.
- Cadastre os setores/produtos a qual você presta atendimento, para que tenha um relatório de qual setor/produto esteja gerando mais chamados helpdesk.
- Notificações de qualquer ação gerada nos chamados helpdesk, desde abertura até o fechamento, tudo de forma configurável.
- Caso precise formatar o celular ou acessar o DropDesk helpdesk de outro celular, não fique preocupado, os dados são salvos nas nuvens.
- Backup 100% online.
- E muitas outras funcionalidades, venha conferir :)
O DropDesk helpdesk está disponível para seus usuários finais a qualquer momento:
- Permitir que seus usuários finais se cadastrem automaticamente através do código
de referência gerado pelo atendente através do DropDesk helpdesk.
- Permitir que seus usuários finais abram/fecham e cancelam chamados rapidamente
através do DropDesk Cliente.
- Permite que seus usuários Grave informações como o assunto, descrição, anexos,
resoluções, tarefas e outras ações.
- Cliente é notificado toda vez que haja uma ação nos chamados.
- Tenha conversas ao vivo com os usuários finais.
- Responder e acabar com as dúvidas do usuário de dentro do chamado.
- Permite o usuário enviar anexo no momento de abertura do chamado e na própria
conversa de dentro do chamado.
- Tenha conversas ao vivo com os usuários finais.
- E muito mais...
Gostou do App? baixe e confira!
att DropDesk helpdesk.
What's new
- recebimento de mensagens editadas - melhorias internas
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