Dexcom Follow

The new Dexcom Follow App is part of the Dexcom SHARE® system. Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app. Dexcom Follow works seamlessly with your loved one’s Dexcom CGM, giving you visibility into their glucose data, even when they’re far away. Dexcom Follow allows you to view and follow their glucose levels, trends and data right from the app. Whether your child is in school, your parent lives independently, or your partner is traveling, Dexcom Follow helps you stay connected and informed. With Dexcom Follow, you can: • Receive glucose information of up to 25 different Sharers – children, friends, or other loved ones – if you know multiple people with diabetes • Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside of target range Customer Feedback If you’re experiencing any technical issues or need help with a Dexcom product, we recommend reaching out to our dedicated support team at 1-888-738-3646. This ensures your privacy is protected and allows us to assist you faster than through the app store. Please note that Dexcom is required to follow up on product-related concerns. If your review includes a comment that needs further attention, a technical support representative may contact you to gather more details and help resolve the issue. *Do not use Dexcom Follow for treatment decisions, such as insulin dosing. The Sharer should follow instructions on the CGM system.