App Intel

Desk360 - Helpdesk

LiveDesk3602 apps · 1.5K installsCommunicationFreecom.desk360.android

Customer Support Software

Alert me★ WatchOpen in Play ↗
Total installs
914
exact · Play shows 500+
Installs / day
—
measured after our second crawl (about a day)
Rating
—★
— ratings · — reviews
Released
26 May 2021
5.4y ago
Last update
24 Oct 2023
v1.0.0 · 3y ago
Countries
—
not checked yet

Install history

exact counter from Google Play
892.8919.6946.4973.21K10 Oct11 Oct11 Oct
892.8919.6946.4973.21K10 Oct11 Oct11 Oct

Installs per day · last 90 days

Not enough history yet — check back tomorrow

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • Collects data Files and docs, App info and performance, and Device or other IDs
  • Data is encrypted in transit

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

7 in 4 groups
5 Sensitive0 Notable2 Routine

What this app can do with your phone

  • Use your camera to take photos and record videos
  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
CameraSensitive1

Access to your camera to take photos and record video

  • Use your camera to take photos and record videostake pictures and videos · CAMERA
OtherRoutine2

Access to miscellaneous device features that don't fit other categories

  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
Developed for Desk360 users, our Android app enables you to access all customer messages and requests on your phone and stay in touch with your customers. Just like the web panel, you can respond to your customer requests effortlessly using the Desk360 app. Continue to communicate with your customers without being dependent on your computer. With the useful features of the Desk360 app, you can: • Respond to all incoming customer requests immediately and never miss a message. • Access all your customer information with a single tap and offer them a 360-degree support experience. • When you’re out in the field, it can get cumbersome to carry around a laptop while traveling. Never miss a beat and continue to track all requests from your smartphone, send notes to your users, view support history, and manage requests in bulk. • Continue unfinished conversations or create new records for your customers. Desk360 is a customer communication platform that puts your customers’ experience at the forefront and enables you to offer 360-degree support. Head on over to www.desk360.com to find out more. Privacy Policy: https://desk360.com/privacy-policy Terms of Service: https://desk360.com/terms-of-service

What's new

Developed for Desk360 users, our Android app enables you to access all customer messages and requests on your phone and stay in touch with your customers. Just like the web panel, you can respond to your customer requests effortlessly using the Desk360 app.

Growing in Communication

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