App Intel

Contact Center App

LiveC-Zentrix1 app · 361 installsProductivityFreecom.czentrix.ccapp

CC App has the bluetooth feature so that agent can use handsfree headset.

Alert me★ WatchOpen in Play ↗
Total installs
361
exact · Play shows 100+
Installs / day
0
since last crawl
Rating
—★
— ratings · — reviews
Released
10 Dec 2025
10mo ago
Last update
31 Mar 2026
v1.2.3 · 6mo ago
Countries
1/30
live · checked 2h ago

Install history

exact counter from Google Play
352.6389.5426.3463.250010 Oct11 Oct12 Oct
352.6389.5426.3463.250010 Oct11 Oct12 Oct

Installs per day · last 90 days

00.30.50.8111 Oct12 Oct12 Oct11 Oct: 012 Oct: 0

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Live 1Listed, not installable 29Not listed 0
United Arab Emirates
Argentina
Australia
Bangladesh
Brazil
Canada
Colombia
Germany
Egypt
Spain
France
United Kingdom
Indonesia
India
Italy
Japan
Kenya
South Korea
Mexico
Nigeria
Philippines
Pakistan
Poland
Russia
Saudi Arabia
Thailand
Türkiye
United States
Vietnam
South Africa

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • No data collected

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

13 in 3 groups
3 Sensitive5 Notable5 Routine

What this app can do with your phone

  • Know your exact location using GPS, Wi-Fi and mobile networks
  • Record sound using your phone's microphone
  • Show its own windows or bubbles on top of other apps you are using
LocationSensitive1

Access to where your device is, using GPS or network signals

  • Know your exact location using GPS, Wi-Fi and mobile networksprecise location (GPS and network-based) · ACCESS_FINE_LOCATION
MicrophoneSensitive1

Access to your phone's microphone to record sound

  • Record sound using your phone's microphonerecord audio · RECORD_AUDIO
OtherSensitive11

Access to miscellaneous device features that don't fit other categories

  • Show its own windows or bubbles on top of other apps you are usingdraw over other apps · SYSTEM_ALERT_WINDOW
  • See Bluetooth settings and connect to paired devices like headphones, speakers or watchespair with Bluetooth devices · BLUETOOTH
  • Turn Bluetooth on or off and find and pair with nearby Bluetooth devicesaccess Bluetooth settings · BLUETOOTH_ADMIN
  • Temporarily turn off your screen lock, for example to show an incoming calldisable your screen lock · DISABLE_KEYGUARD
  • Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Make your phone vibratecontrol vibration · VIBRATE
  • Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description
C-Zentrix Call Center App (CC App) is used by call center agent or field agent for making outbound and receiving inbound calls. It has all the functionalities of C-Zentrix Cloud Call Center (CCaaS) software. The agent can do preview and progressive dialing, set call back, call disposition, call conference and call transfer. 100% of the calls are recorded in CCaaS platform for quality monitoring. Agent activities are recorded to measure agent productivity. The agent calls are over WebRTC. It comes with built in CRM fields which can be filled up by the agent during the call.

What's new

Minor UI Enhancements

Growing in Productivity

Category →