SIENG

Name: SIENG
Author: Sengxay Xayachack

LiveSengxay Xayachack1 app · 52 installsToolsFreecom.cyberus.sieng

Official Laos app to report consumer issues, track cases, and learn your rights

Alert me ★ Watch Open in Play ↗

Total installs: 52
Installs / day: 0
Rating: —★
Released: 30 Aug 2026
Last update: 1 Sept 2026
Countries: —

Install history

exact counter from Google Play

30dAll

Installs per day · last 90 days

Change timeline

Full history

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

No data shared with third parties
No data collected

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

10 in 5 groups

6 Sensitive1 Notable3 Routine

What this app can do with your phone

Use your camera to take photos and record videos
Record sound using your phone's microphone
Read photos, videos, and other files saved in your phone's shared storage
Add, change or delete photos, videos and other files in your phone's storage

Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

StorageSensitive2

Access to files, photos and media saved on your phone's storage

Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE

CameraSensitive1

Access to your camera to take photos and record video

Use your camera to take photos and record videostake pictures and videos · CAMERA

MicrophoneSensitive1

Access to your phone's microphone to record sound

Record sound using your phone's microphonerecord audio · RECORD_AUDIO

OtherNotable4

Access to miscellaneous device features that don't fit other categories

Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET
Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE

Read more · all 10 permissions Show less

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description

SIENG requires a Lao PDR phone number for OTP-based registration and password recovery; these flows are not testable outside Laos. Please use the provided test account credentials to review all other app features. Step-by-Step Testing Instructions Log In: Launch the app and authenticate with your provided test credentials. Create a Submission: Tap "Create New Complaint" on the Home page. Test both types: Complaint: Saves the user's personal information. Report: Fully anonymous (no personal data saved). Fill Details: Complete the multi-step form spanning product info (name, category, price/currency, date, location, desired outcome) and vendor info (name, phone, contact, address). Attach Media: On the evidence step, upload gallery files or use the in-app camera/microphone to capture live proof. Drafts & Terms: Accept the Terms and Conditions to submit, or click "Save Draft" to exit and resume/delete it later from the Home or Complaints page. Track Progress: Tap the "Text Bubble" icon in the bottom navigation bar to open the Complaints page. Search by ID/Status and open a case to view its details and chat history with authorities. AI Support: Tap the floating "Robot" icon (bottom-right) to launch the informational AI chatbot. Explore Modules: Use the bottom nav bar to view, search, and filter Announcements, News, and Laws by title or status. Account Management: Navigate to the Menu tab to test profile editing, language switching, password changes, and the FAQ section. Feature & Module Breakdown Home Page: Access complaint creation, saved drafts, recent submissions, Announcements, News, and the AI Chatbot. Complaint Module: Fields include product specs, purchase method, previous complaints, and complete vendor contact/location details. Users can only view their own submitted tickets. Includes search filtering by ID and Status alongside an interactive authority-consumer comment thread. Drafts can be resumed or permanently deleted. Information Portals (Announcements, News, Laws): Accessible via the bottom navigation bar. Fully searchable by Title and Status. Menu Module: Supports profile modifications, UI language toggling, password security updates, and an FAQ registry.

What's new

SIENG is the official citizen tool by the Ministry of Industry and Commerce (MOIC) for reporting consumer grievances in Laos. Whether it’s an unfair transaction, a defective product, or misleading service, SIENG gives you the power to hold businesses accountable. File your complaints securely, stay updated on the investigation, and help MOIC build a more transparent, high-quality trading environment.

Growing in Tools

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