Counterfoil POS

Counterfoil POS brings the full power of your ticketing platform to the point of sale and beyond. Whether you’re operating out of a permanent box office, staffing a pop-up shop, or manning a festival booth, Counterfoil POS empowers you to run your ticketing operation smoothly, efficiently, and profitably. Intuitive, Lightning-Fast Checkout From the moment a customer approaches your counter, Counterfoil POS guides your staff through a clear, step-by-step checkout flow. Select ticket types, adjust quantities, apply promotional codes or discounts, and accept payments via integrated card readers or cash drawers—all within a few taps. Our streamlined interface reduces training time and minimizes errors, so you can focus on creating memorable experiences for attendees rather than wrestling with complex software. Seamless Barcode Scanning for Instant Check-In End manual entry and paper-based guest lists forever. Counterfoil POS includes a built-in barcode and QR-code scanner that instantly validates each ticket as it’s presented. The moment a barcode is recognized, the attendee’s status updates in real time, so you’ll never accidentally admit duplicate or invalid tickets. If network connectivity is intermittent, our offline-first caching ensures each scan is recorded and reconciled as soon as you’re back online—so you never lose track of who’s in and who’s out. Real-Time Sales Detail Lookup With Counterfoil POS, every transaction is recorded and accessible in the moment. Need to refund, transfer, or exchange a ticket? Simply search by order number, customer name, or barcode, then initiate the change directly from the POS interface. Detailed receipts, sales histories, and custom sales reports are available at the tap of a finger, empowering your team to resolve issues on the spot and deliver best-in-class customer service. Interactive Schedule Viewing Keep your team—and your guests—on the same page with built-in schedule management. Pull up upcoming event dates and session times, drill into venue layouts or specific showtimes, and verify capacity limits at each checkpoint. Whether you’re checking festival-goers into individual stages or guiding guests to reserved seating, the Counterfoil POS schedule view ensures everyone knows where to go, when to arrive, and which events to prioritize. Fully Synced, Centralized Data Counterfoil POS is more than just a checkout terminal. It’s a comprehensive extension of your Counterfoil ticketing platform. As soon as a sale, scan, or schedule change occurs on any device—whether that’s a mobile POS station, an online storefront, or an attendee’s self-service kiosk—our cloud-based system syncs data instantly. Inventory levels update in real time, customer profiles are enriched with purchase history and attendance patterns, and financial payouts are calculated and summarized for your accounting team. Say goodbye to manual reconciliations, data silos, and the stress of juggling multiple systems. Customizable Workflows & User Permissions Every event is unique, and Counterfoil POS adapts to fit your operational needs. Create multiple user roles—such as cashier, supervisor, or event manager—with granular permissions to control who can issue refunds, adjust inventory, or access sensitive financial reports. Tailor your screen layouts, receipt templates, and reporting dashboards so that your frontline staff have exactly the tools they need, without clutter or confusion. Dedicated Support & Continuous Updates We know every minute of event day matters. That’s why the Counterfoil support team is available 24/7 via in-app chat, email, or phone for urgent assistance. Plus, our software is continuously updated with new features, performance improvements, and security patches—ensuring you always have the latest tools and capabilities without downtime or complicated upgrade processes.