CallAfix

CallAfix (Call A Fix) is Namibia’s marketplace for booking trusted home and business service providers — all in one app. Whether you need a plumber, electrician, cleaner, handyman, or other certified professional, CallAfix helps you find the right provider, agree on the job, pay safely, and track progress from booking to completion. FOR CUSTOMERS • Browse verified service providers by category and location • Book a call-out with clear pricing and appointment details • Chat with your provider about the job (booking-scoped messaging) • Review job cards with transparent pricing before you approve work • Pay call-out and service fees securely in the app via PayToday • Funds held in escrow until the job is completed to your satisfaction • Request refunds or raise disputes if something goes wrong • Rate and review providers; report inappropriate content • Manage bookings, notifications, and profile in one place FOR SERVICE PROVIDERS • Create a professional profile and list your services • Receive and accept booking requests from customers • Send job cards with itemised pricing for customer approval • Communicate with customers through secure in-app chat • Get paid through the platform with escrow protection • Track job status, history, and earnings • Complete verification to build trust with customers HOW IT WORKS 1. Customer searches for a service and books a provider 2. Provider accepts and attends the call-out 3. Provider submits a job card with pricing 4. Customer approves and pays into escrow 5. Work is completed; payment is released after confirmation SECURE PAYMENTS CallAfix uses PayToday for secure in-app payments. Your card details are processed on PayToday’s hosted payment page — CallAfix does not store full card numbers. Escrow helps protect both customers and providers until the job is done. TRUST & SAFETY • Provider verification for qualified professionals • In-app report and block tools for users and content • Community guidelines and clear refund policy • Support team available at [email protected] SERVICES INCLUDE Plumbing, electrical, cleaning, maintenance, and more — with categories expanding as providers join the platform. CallAfix is built for Namibia, with support for local cities, transparent call-out fees, and inter-city pricing where applicable. Download CallAfix today and get reliable help for your home or business — booked, paid, and managed in one place. Support: [email protected] Privacy: https://app.calafix.com/policies/privacy.html Account deletion: https://calafix.com/delete-account