Relay UK

Name: Relay UK
Author: BT Group PLC

LiveBT Group PLC10 apps · 6.9M installsLifestyleFreecom.bt.relayuk

Helping people with hearing and speech difficulties communicate over the phone.

Alert me ★ Watch Open in Play ↗

Total installs: 155,652
Installs / day: —
Rating: —★
Released: —
Last update: 4 Jun 2026
Countries: 0/1

Install history

exact counter from Google Play

30dAll

Installs per day · last 90 days

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Live 0Listed, not installable 1Not listed 0

United States

Top countries

estimate · charts of 11 Oct

Most downloads likely come from 🇬🇧 United Kingdom (~100%).

United Kingdom100%#124 Top free · Lifestyle

Estimated from top-chart positions weighted by each country’s Google Play market size. Countries where the app is not in a chart are not shown, so small markets may be missing.

Top chart positions

as of 11 Oct

Chart	Country	Rank	Change
Top free · Lifestyle	GB	#124	—

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Data safety

declared by the developer on Google Play

No data shared with third parties
Collects data Personal info
Data is encrypted in transit
No way to ask for data deletion

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

13 in 6 groups

5 Sensitive5 Notable3 Routine

What this app can do with your phone

See the list of accounts on your phone, like Google or email accounts
See every contact saved on your phone, including names, numbers and emails
Call phone numbers without your input, which may cost you money
Control phone features, like switching networks or turning the phone signal on or off

IdentitySensitive1

Access to accounts on the device and your personal profile card

See the list of accounts on your phone, like Google or email accountsfind accounts on the device · GET_ACCOUNTS

ContactsSensitive2

Access to the contacts saved on your phone

See the list of accounts on your phone, like Google or email accountsfind accounts on the device · GET_ACCOUNTS
See every contact saved on your phone, including names, numbers and emailsread your contacts · READ_CONTACTS

PhoneSensitive3

Access to phone calls, call history, and voicemail

Call phone numbers without your input, which may cost you moneydirectly call phone numbers · CALL_PHONE
Control phone features, like switching networks or turning the phone signal on or offmodify phone state · MODIFY_PHONE_STATE
See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE

Device ID & call informationNotable1

Access to your phone's identifiers, mobile network details, and call status

See your phone number, device IDs, whether a call is active, and the other caller's numberread phone status and identity · READ_PHONE_STATE

Wi-Fi connection informationRoutine1

Access to details about Wi-Fi networks your device sees or uses

See whether Wi-Fi is on and details of the network you are connected toview Wi-Fi connections · ACCESS_WIFI_STATE

OtherNotable5

Access to miscellaneous device features that don't fit other categories

Temporarily turn off your screen lock, for example to show an incoming calldisable your screen lock · DISABLE_KEYGUARD
Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
Connect to the internet to load content and send datafull network access · INTERNET

Show all 6 permission groups ▾Show fewer ▴

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Full description

Relay UK allows deaf, hard-of-hearing, and speech-impaired people to make phone calls to anyone using the latest app technology. You don't need any special kit – just download the app onto your smartphone or tablet, link your phone number and you're ready to go. It's free to use, you just pay your normal charges for the calls you make. Conversations are easy to manage and relaxed. For fluent communication with anyone, anywhere, use Relay UK. Relay UK has now fully replaced the NGT Lite App.

What's new

Main updates and enhancements include: - now available on selected devices that don't have a mobile connection - gives an improved conversation flow across all communication preferences - provides a refreshed and smoother connection to our new digital service Please let us know how you're getting on with the app by sending us 'Feedback' in 'Settings'.

Growing in Lifestyle

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