App Intel
512

BotPro LiveHelp

LiveBotPro SRL1 app · 2 installsProductivityFreecom.botpro.livehelp

Contact Center for agents and supervisors. Chats, calls, and notifications

Alert me★ WatchOpen in Play ↗
Total installs
2
exact · Play shows 1+
Installs / day
0
since last crawl
Rating
—★
— ratings · — reviews
Released
13 Aug 2026
2mo ago
Last update
3 Sept 2026
v1.3 · 1mo ago
Countries
—
not checked yet

Install history

exact counter from Google Play
22.73.54.2510 Oct11 Oct11 Oct
22.73.54.2510 Oct11 Oct11 Oct

Installs per day · last 90 days

Not enough history yet — check back tomorrow

Change timeline

No changes recorded yet. We compare every crawl with the previous one and list title, icon, screenshots, description, version, price and availability changes here.

Country availability

Availability has not been checked for this app yet. “Check all countries” looks the app up in about 140 Google Play storefronts and shows where it is live, listed but not installable, or missing — plus any country-specific (custom) store listings.

Top countries

Country data will be available soon.

We estimate where downloads come from using the app’s position in Google Play’s top charts in about 140 countries. This app is not in any chart we have collected yet; the estimate appears as soon as it is.

Top chart positions

Not in any tracked top chart.

App manifest

Read this app's manifest from Google Play: permissions, declared SDKs, components and AdMob app ID. Saved analysis appears here automatically.

Manifest analysis reads only the required APK ranges. Base APK downloads may need separate device splits to install.

Data safety

declared by the developer on Google Play
  • No data shared with third parties
  • No data collected

This is the developer's own declaration, summarised from the Play listing. The permissions below show what the app is technically able to access.

Permissions

15 in 5 groups
7 Sensitive3 Notable5 Routine

What this app can do with your phone

  • Use your camera to take photos and record videos
  • Record sound using your phone's microphone
  • Read photos, videos, and other files saved in your phone's shared storage
  • Add, change or delete photos, videos and other files in your phone's storage
  • Show its own windows or bubbles on top of other apps you are using
Photos/Media/FilesSensitive2

Access to photos, videos, music and other files stored on your device

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
StorageSensitive2

Access to files, photos and media saved on your phone's storage

  • Read photos, videos, and other files saved in your phone's shared storageread the contents of your USB storage · READ_EXTERNAL_STORAGE
  • Add, change or delete photos, videos and other files in your phone's storagemodify or delete the contents of your USB storage · WRITE_EXTERNAL_STORAGE
CameraSensitive1

Access to your camera to take photos and record video

  • Use your camera to take photos and record videostake pictures and videos · CAMERA
MicrophoneSensitive1

Access to your phone's microphone to record sound

  • Record sound using your phone's microphonerecord audio · RECORD_AUDIO
OtherSensitive9

Access to miscellaneous device features that don't fit other categories

  • Show its own windows or bubbles on top of other apps you are usingdraw over other apps · SYSTEM_ALERT_WINDOW
  • Change volume and choose which speaker or headset plays soundchange your audio settings · MODIFY_AUDIO_SETTINGS
  • Start itself automatically as soon as your phone finishes turning onrun at startup · RECEIVE_BOOT_COMPLETED
  • Keep your phone's processor or screen from going to sleep, which can use more batteryprevent device from sleeping · WAKE_LOCK
  • Check whether you are online and whether you use Wi-Fi or mobile dataview network connections · ACCESS_NETWORK_STATE
  • Connect to the internet to load content and send datafull network access · INTERNET
  • Make your phone vibratecontrol vibration · VIBRATE
  • Check with Google Play that you got this app legitimatelyGoogle Play license check · com.android.vending.CHECK_LICENSE
  • Receive push messages sent from the app's servers over the internetreceive data from Internet · com.google.android.c2dm.permission.RECEIVE

Sensitive = can reach personal data, location, camera/mic or act on your behalf. Notable = changes how your device behaves. Routine = normal for almost every app. Source: Google Play's permission list for all versions of this app.

Store listing

Screenshot 1 Download
Screenshot 2 Download
Screenshot 3 Download
Screenshot 4 Download
Screenshot 5 Download
Screenshot 6 Download
Screenshot 7 Download
Screenshot 8 Download
Full description
Descripción completa: BotPro LiveHelp es la app móvil oficial de Sendiu para equipos de atención al cliente. Diseñada exclusivamente para agentes y supervisores de contact center, permite gestionar conversaciones, realizar llamadas de voz y mantenerse al tanto de la operación desde cualquier lugar. FUNCIONALIDADES PRINCIPALES 📋 Gestión de conversaciones * Recibe y atiende tickets de soporte en tiempo real * Visualiza el listado de conversaciones activas con el apodo del contacto * Envía mensajes de texto, imágenes, documentos y archivos de audio * Usa respuestas rápidas predefinidas para agilizar la atención * Resuelve, cancela o pone conversaciones en espera con confirmación * Transfiere conversaciones a otro agente o equipo con facilidad 📞 Llamadas de voz * Realiza llamadas de voz directamente desde la conversación o el detalle del contacto * Controles de llamada: silenciar micrófono y teclado DTMF * Detección automática de eventos de llamada: cuelgue, desconexión y reconexión 👥 Panel de Supervisor * Panel en tiempo real con estadísticas de la operación * Top 5 de agentes por ocupación y tickets en cola * Alertas automáticas de eventos críticos via SignalR * Modo observador: supervisa conversaciones activas en tiempo real sin intervenir 🔔 Notificaciones push * Recibe alertas en tiempo real para los eventos más importantes de tu operación * Notificaciones en segundo plano tanto en Android como en iOS 🌙 Experiencia de usuario * Soporte para modo claro y modo oscuro * Cambio de estado del agente (Disponible, Ocupado, etc.) * Cierre de turno automático al cerrar sesión * Renovación automática del token de sesión sin interrumpir el trabajo ACCESO Esta aplicación es de uso exclusivo para el personal de empresas que contratan los servicios de Sendiu. El acceso se realiza con las credenciales proporcionadas por el administrador del sistema al momento de la contratación. No está disponible el registro público de usuarios.

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