AXA - Global Healthcare

Whether you’re on the go or in the comfort of your own home, the AXA - Global healthcare app helps you to manage your international health insurance policy, access additional medical services by third party medical providers and prioritise your wellbeing. The AXA – Global Healthcare app, Powered by CareVoice, provides you with the support you need, all in one place. Manage and use your health insurance: • Have comprehensive control of your global health insurance policy. • Pre-authorise new treatments or submit invoices for treatments you’ve already had. • View your benefits, limits and policy documents. • Find a medical service near you from our network of over 1.9 million medical providers worldwide. Get professional and reliable support from world-leading experts whenever you need it with our Virtual Care services: • Speak to a doctor anytime, anywhere with our Virtual Doctor service. • Get a second medical opinion on any diagnosis or treatment plan. • Use our Mind Health service to connect with a fully qualified psychologist. Take a hands-on approach to your wellbeing: • Access three distinct services for support with your lifestyle, mind health and cognitive goals. • Receive tailored content, games and tasks to help you track, build and achieve your wellness goals. • Connect the app to your phone’s health centre and track your exercise. Disclaimer: The Wellbeing services are not intended to be used for medical purposes and should not be considered as medical advice or diagnostics. You should always seek a doctor’s advice before making any medical decisions. Important information: • You must be an AXA - Global Healthcare policyholder to use the app. • If you are under the age of 16 you will need an adult to submit a claim or pre-authorise a treatment on your behalf. • You must be over 18 to access some of the features provided by Teladoc. • The wellness section of the app is made available depending on your plan type. If your plan is provided by your company, you may not have access to this service. • The wellbeing services are not intended to be used for medical purposes and should not be considered as medical advice or diagnostics . • The wellbeing services are provided by fourth parties and certain wellbeing services are powered by AI.