Ecomm Chat

Developed by Harsh Tanti & Saumya Kumar Thakur Ecomm Chat is a secure, role-based customer support and business communication app built to streamline collaboration between companies, clients, and employees. Designed for internal support teams, sales, and business partners, this app ensures seamless communication via chat, media sharing, and group calls — all in real time. ━━━━━━━━━━━━━━━━━━ ✨ Key Features 🛡️ Role-Based Access & Admin Control Only admins can create and manage accounts for clients, employees, companies, and services. Admins can block/unblock users, send broadcasts, and monitor conversations. ━━━━━━━━━━━━━━━━━━ 💬 Real-Time Messaging Instant chat between team members and clients with support for text, images, videos, and document sharing. All powered by Firebase Firestore. ━━━━━━━━━━━━━━━━━━ 📞 Group Voice Calling Engage in real-time group calls. Members receive notifications and can join ongoing calls like in modern collaboration platforms. ━━━━━━━━━━━━━━━━━━ 🔔 Push Notifications Get notified instantly about new messages, calls, and admin broadcasts via Firebase Cloud Messaging (FCM). ━━━━━━━━━━━━━━━━━━ 📸 User & Group Profiles Each user and group can set a unique display picture to personalize communication channels. ━━━━━━━━━━━━━━━━━━ 📊 Conversation Monitoring for Admins Smart indicators (like WhatsApp status rings) let admins know if a message is pending response — 🔴 Red for missed client replies, 🟣 Purple for missed employee follow-ups. ━━━━━━━━━━━━━━━━━━ 🔍 Search Made Easy Quickly search for users, services, companies, or chat groups using the built-in smart search bar. ━━━━━━━━━━━━━━━━━━ 🧾 Account Deletion & Privacy Users can delete their account via the app settings, ensuring personal data is erased. Media sent to others remains for reference — consistent with professional communication norms. ━━━━━━━━━━━━━━━━━━ 🔒 Built With Security First • Firebase Authentication for login • Firebase Firestore & Storage for encrypted real-time communication • Role-based access to ensure controlled data visibility • All communication uses secure HTTPS channels ━━━━━━━━━━━━━━━━━━ This app is ideal for businesses that want to centralize client interactions, internal team communication, and customer support — with full control in the hands of the admin. ━━━━━━━━━━━━━━━━━━ 📌 Note: This app is not intended for users under the age of 13.