CFF DeliveryPartner

A delivery agent mobile app in an e-commerce application is mainly used to manage and complete the last-mile delivery of customer orders. Jobs of a Delivery Agent App 1. Order Assignment o Shows delivery requests assigned by the admin/system. o Option to accept or reject an order. 2. Order Information o Displays pickup location (warehouse/store). o Shows drop-off details (customer address, contact info, delivery notes). 3. Navigation & Tracking o Provides GPS-based maps for optimized routes. o Allows real-time tracking of the delivery agent. 4. Delivery Status Updates o Mark orders as Picked Up, In Transit, or Delivered. o Updates the customer app with real-time status. 5. Proof of Delivery o Collects OTP from customer, e-signature, or photo proof after delivery. 6. Payment Handling o For Cash on Delivery (COD), confirms cash collection. o Marks orders as Paid in the system. 7. Agent Management o Delivery agent can set availability (Online/Offline). o Track completed deliveries, distance traveled, and assigned tasks. 8. Earnings & Reports o Shows daily/weekly/monthly earnings. o Displays performance stats (number of deliveries, ratings, etc.). 9. Communication o In-app call or chat with customer and admin (with number masking for privacy). o Access to support/helpdesk if an issue occurs.