Truecare Live

Truecare is an all-in-one customer experience and feedback management platform designed to help organizations listen, evaluate, and elevate customer satisfaction in real time. Whether deployed as an interactive on-premise kiosk or used on mobile devices, Truecare provides a seamless and engaging way for your patients, clients, and visitors to share their thoughts, rate staff performance, and voice their concerns. KEY FEATURES: ★ Smart Customer Feedback Collect structured and actionable customer opinions effortlessly. Let users share general feedback, submit suggestions, or report complaints with full transparency. ★ Rate Our Team Empower your customers to rate individual team members and departments. Recognize outstanding staff and identify areas requiring training and improvement. ★ Interactive Surveys Launch customized surveys with multiple question formats, star ratings, and multiple-choice options to gain actionable insights into customer satisfaction. ★ Direct Message to CEO Build trust by offering an exclusive, direct communication channel for sensitive concerns or high-priority messages that reach executive leadership directly. ★ Voice Notes & Attachments Make feedback accessible to everyone. Users can record voice messages or attach details to express their feedback quickly and naturally. ★ Multilingual & RTL Support Cater to diverse audiences with native multi-language support, including seamless Right-to-Left (RTL) localization such as Arabic. ★ Offline Sync & Kiosk Ready Never lose feedback due to poor connectivity. Truecare securely stores responses offline and automatically synchronizes when a network connection is restored. Features administrative PIN locks to protect kiosk settings. WHO IS TRUECARE FOR? • Hospitals, Clinics & Healthcare Centers • Retail Stores & Shopping Malls • Hotels, Restaurants & Hospitality Venues • Corporate & Government Customer Service Centers • Educational & Financial Institutions Transform customer satisfaction and drive operational excellence with Truecare. Download today to start capturing the voice of your customers!