TableTalk for Business

TableTalk for Business is the operator's command center for at-the-table guest feedback. Every TableTalk card sits on a table; guests scan the QR code or tap the NFC tag to share how their visit went — in seconds, with no app to install. Happy guests are nudged to leave you a public review. Unhappy guests open a private recovery window so your team can win them back before they reach for Google. REAL-TIME FEEDBACK FROM EVERY TABLE Guests rate their visit with a simple Love it / Nice / Meh — fast enough that they actually do it. Optional comment. Optional contact. Every submission lands live in your inbox. RECOVERY WHILE THEY'RE STILL IN THE ROOM Negative feedback opens a time-limited recovery window. A team member claims it, follows up, and resolves it on the spot — before the guest gets home and writes the 1-star review somewhere public. PUBLIC REVIEWS, ON YOUR TERMS Happy guests can be routed to your Google, TripAdvisor, Facebook, Instagram, or website review pages — turning satisfied visits into the reviews that actually grow your business. Track tap-through performance per platform from the Performance hub. TEAM PERFORMANCE Every feedback is tied to the waiter who served the table, so you finally see which team members consistently turn tables into 'love it' moments — and where to coach. GUEST INSIGHTS When guests leave contact details, they show up in your Guests section as known regulars. Recognize them on their next visit; reach out with a personal touch when it matters. DASHBOARDS THAT MATTER Daily, weekly, and custom date-range views show mood trends, average ratings, and feedback volume — per restaurant or rolled up across the group. Spot the wins early; catch the dips before they compound. MULTI-LOCATION READY Switch between restaurants from a single account. Owners and area managers see roll-ups; on-shift managers see only their floor. Admin tools for companies, restaurants, and team members are built in. SCAN & MANAGE CARDS Use the in-app QR and NFC scanner to set up new TableTalk cards, link them to tables, or troubleshoot a guest's scan during service. BILLING View plan details and invoices in-app. Subscription changes and payment methods are handled in the TableTalk web app at my.tabletalk.app. WHO IT'S FOR Restaurant owners, GMs, floor managers, and multi-unit operators who want a private line to the guest before a bad night becomes a public review — and a steady stream of authentic 5-star ratings on the platforms that grow the business. HOW IT WORKS Sign up and add your restaurant. Place a TableTalk card on every table. Guests scan, share their experience, and (when happy) leave you a public review. Your team recovers the moments that need recovery — and watches the reviews stack up. REQUIRES A TABLETALK ACCOUNT This app is for restaurant operators. Diners don't need to install anything — they leave feedback by scanning a TableTalk card with their own phone. Learn more at tabletalk.app Support: [email protected] Privacy: tabletalk.app/privacy