SendApp

SendApp puts your SendApp workspace on your phone: customer conversations from every channel, the AI assistant, contacts, campaigns and your calendar. Same data, same rules and same permissions as the web dashboard. EVERY CHAT IN ONE PLACE • WhatsApp, Instagram, Messenger, Telegram, website chat, email and SMS in a single inbox • Reply with text, photos, videos, documents and voice messages • Approved WhatsApp templates, new conversations and quick replies • See when the AI assistant replied and take over the conversation whenever you want • Archive, assign to a teammate, block a number, export a chat AI ASSISTANT • Turn the AI on or off per account, per channel or per chat • "Write with AI", translate and summarize messages • The owner teaches the assistant the right answers and puts it to the test CONTACTS • Contact cards with stage, tags, custom fields, notes with mentions and activity history • Segments, duplicates to merge, trash, export and tools for privacy requests • Import contacts from your phone's address book: you choose which ones, and only name, number, email and birthday reach SendApp CAMPAIGNS • Follow every campaign: sent, delivered, read, replies and errors • Pause, resume, retry failed messages, change date or limit, duplicate CALENDAR AND REMINDERS • Today's, upcoming and past appointments: new appointments, moves and cancellations • Manual and automatic reminders for your customers FILES AND DOCUMENTS • File Manager with folders: upload photos and documents from your phone • The owner manages the documents the AI assistant learns from YOUR TEAM • Access for the owner and for operators: each person sees only the chats, accounts and features you gave them • New message notifications, with unread counters SECURITY • Two-step verification, as on the web • Sign in from your computer with a QR code: no password to type on the phone • By default the lock screen never shows message text: you choose to turn on previews • See your signed-in phones and sign them out whenever you want The app is available in English, Italian, Spanish, French, German and Portuguese. An active SendApp account is required to use the app.