ReplyX Live

Your customers message you on Messenger. And WhatsApp. And Instagram. And the chat box on your website. ReplyX puts every one of those conversations in a single inbox on your phone — so the person answering does not have to keep five apps open, and no message sits unread because nobody was watching that channel today. Built for the shops, F-commerce sellers and service businesses where the person answering customers is often the owner, on a phone, away from a desk. EVERY CHANNEL, ONE LIST • Messenger, Instagram, WhatsApp, Telegram, email and your website chat • One list, newest first, with the channel marked on every conversation • Search across every message, not just the ones on screen • Filter to what is yours, or to what needs a human right now REPLY LIKE YOU WOULD ON WHATSAPP • Type a reply, send a photo from the camera or gallery, record a voice message • Saved replies for the answers you give twenty times a day • Internal notes your team can see and the customer cannot • Photos and voice messages from customers play right in the thread YOUR AI ANSWERS FIRST ReplyX answers routine questions from your own knowledge base — prices, delivery, opening hours — and hands the conversation to a person the moment it is out of its depth. You see exactly what it said, and you can take over in one tap or hand it back when the question is settled. KNOW WHEN YOU ARE NEEDED Your phone rings when a customer actually needs a person: the AI hands a conversation over, a colleague assigns one to you, or a customer replies to a thread you are handling. Conversations the AI is answering on its own stay quiet — no buzzing for work that is already done. WORKS WITH YOUR TEAM • Assign a conversation to a colleague, or take one yourself • Close it when it is done, reopen it when the customer comes back • Everyone sees the same inbox, so two people never answer the same customer BUILT IN BANGLADESH ReplyX is made by Softify BD for businesses here. Bengali and English both work everywhere in the product — your customers write how they write, and the AI answers in the same language. ABOUT THIS APP This app is the inbox. Setting up your AI, connecting channels, writing your knowledge base and managing billing happen in the web portal at replyx.io — things you do once, sitting down. The app is for the part you do all day. You need a ReplyX account to sign in. Create one free at replyx.io.